Unable to modify Windows 10 screen lock timeout

I am unable to modify the screen lock timeout for my account on Windows 10. I've tried a number of steps from various forums, including: ensuring I have all the latest drivers and updates, resetting all of the power profiles to default, troubleshooting with the system maintenance application, creating a new user to see if that acct experiences the same problem (it didn't), and then exporting those profiles (via powercfg) and importing into my profiles. Nothing seems to have any affect.

The problem persists regardless of whether the system is powered off line power or battery.

It's curious that the new account I created does not experience this issue and yet my main account does. Are there some additional settings that are not set via the powercfg profiles?

Thanks...

 

Question Info


Last updated January 24, 2019 Views 6,344 Applies to:

Hello,

Welcome to the Microsoft Community.

I would suggest you to refer to the following suggestion provided by ShawnDream replied on October 29, 2015 and check if it helps.

Screen timeout cannot be changed (Windows 10)

http://answers.microsoft.com/en-us/windows/forum/windows_10-start/screen-timeout-cannot-be-changed-windows-10/55362d46-9a69-4661-b776-05d4d3d1322a

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

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Thanks for the quick reply!

I followed those directions but it still times out and lock the screen within a short period. There was another post I'd seen a few days ago that also referred to a similar (but different) registry key and that also enabled the unattended sleep timeout.

I'm am wondering if the problem lies elsewhere in the system configuration. These registry keys don't appear to be specific to a particular user. I was able to create another user on my machine that does not have this problem. Do the power profiles apply to all users or per-user?


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Hello?

If I create a new user, the power settings work properly. So there appears to be some user-specific settings that apply to the screen saver. Any ideas?

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Hello,

Thanks for the information.

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/unable-to-modify-windows-10-screen-lock-timeout-2/3ed52a40-c5fc-49d5-a56d-6dd257daaa96

Note: The above thread is deleted since the issue is same.

1. To which settings/option are you trying to modify the screen lock timeout?

2. Do you get any error message or is the option greyed out?

3. Are you facing this issue in local account or Microsoft account?

You may follow the below steps and check.

1. In the search option of the taskbar type "Power and sleep" without quotes and press enter.

2. Now select the desired option in the screen and sleep section.

When you follow the above steps to change the screen timeout option, Does the settings get applied?

Please get back with the above information to assist you better.

Thank you.  

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Hello and thank you for responding.

The add'l post was because no one seemed to be responding to this original one. The additional post got someone's attention.

In response to the questions:

1. To which settings/option are you trying to modify the screen lock timeout?

Control Panel\All Control Panel Items\Power Options\Edit Plan Settings AND

Advanced Power Options

Display (all set to large values)

- Turn off display after 

- Console lock display off timeout

2. Do you get any error message or is the option greyed out?

No error message but the screen locks after approximately 15 seconds. I've not been able to adjust this.

3. Are you facing this issue in local account or Microsoft account?

My Microsoft Account.

NOTE: I use this account for another Windows 10 system and it does not exhibit this problem.

You may follow the below steps and check.

1. In the search option of the taskbar type "Power and sleep" without quotes and press enter.

2. Now select the desired option in the screen and sleep section.

I've done the above.

When you follow the above steps to change the screen timeout option, Does the settings get applied?

The settings appear to be applied. They hold after a reboot. But they screen lock still times out after 15 seconds or so.

I've read every post I can find on this issue. In addition to the above:

I've run the diagnostic tool for power configuration (can't remember the exact name). It reported no issues.

Reset all the power plan settings to default.

Created another user on the same system and that user does not have the same issue with the screen locking very quickly. Which is why I asked about user-specific power settings in a previous post (above).

None of this seems to have any affect. 

Thanks in advance for your help.

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I think I have the same problem, and it's Fall 2016 (many Win10 updates later).

I'm the Admin for my machine, and have no problem changing screen timeout settings, and they work appropriately. I have other non-Admin users for this machine. No matter what we change or what the settings are, the screen times out in 1 minute.

Quite annoying.

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Hi, 

We suggest that you try the troubleshooting steps provided by ShawnDream on his post that we found on: Screen timeout cannot be changed (Windows 10). Other community members found it helpful and we are sure that it can help you with your case. 

Let us know how it goes.

Regards.

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