Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue.
Could you try follow this procedure for a startup up repair and see if it resolves your issue:
https://www.windowscentral.com/how-use-startup-...
Please let me know if you need any further assistance.
Kind Regards,
Elise
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.