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Unable to log-in to standard user account.

Original Title: Having Problems logging on to user account!

I have an issue where I can't log in to any other user accounts except the administrator.  I tried several solutions restoring the system, added several other user accounts and nothing works.  When I click on another account it goes thru the log on process but then it stops and logs me off.

Can someone please help me with a solution to this?

Thank you,

Answer
Answer

Hi,

Let’s try these steps and check if it helps.

Method 1

You may try to boot into safemode and check if you are able to login to all user accounts. Safemode will start Windows 7 with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed, follow the steps to boot the computer in safe mode.

a. Restart the computer.

b. Start tapping F8 key.

c. You will get advanced boot option window.

d. Select the option “Safe mode”.

Start your computer in safe mode.

http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode

Method 2

Additionally, also make sure that ‘User Profile Service is started and running.

a. Click on Start-Run, type "services.msc", the click on OK.

b. When the Services window loads, navigate to the "User Profile Service", the double click on it to open it.

c. Make sure the "Startup Type" says "Automatic". If it doesn't, use the drop down menu to change it.

Hope the information helps. Please post back and let us know.

Regards
Debleena S
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think

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Question Info

Last updated February 27, 2021 Views 6,393 Applies to: