Unable to Install Brother Printer Driver

I am unable to install my brother scanner drive. I saw a previous question on the same issue and the responses were of no help. I am unable to restore to an earlier point due to a number of other updates that have been applied to Windows 11. According to the Brother technical support they advise that this is a Microsoft issue. Please advise on how I can install the scanner? My version is 24H2.

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Hi Richard, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, there is nothing to worry I am here to assist, is there any particular error message or code when you try to install the Scanner driver from Brother? is there any chance that you can provide a screenshot of the error, please?

While waiting, I'd appreciate it if you could summarize the troubleshooting actions you've previously completed to avoid repeating them.

Let me know how it goes and I hope that helps.

Bernard

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Last updated April 16, 2025 Views 11 Applies to: