Unable to download Security Update for Windows XP SP3 (KB4500331)

I am trying to download and install the Security Update for Windows XP SP3 (KB4500331)*. When I click Download, I see the following message:

The website has encountered a problem

[Error number: 8DDD0001] 
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I am running Windows XP SP3, and my browser is Internet Explorer version 8.0.6001.18702.

How do I get this critical patch?

* from http://www.catalog.update.microsoft.com/Search.aspx?q=4500331&ranMID=24542&ranEAID=nOD/rLJHOac&ranSiteID=nOD_rLJHOac-GchC1dPXE6pT0df2XIM1SA&epi=nOD_rLJHOac-GchC1dPXE6pT0df2XIM1SA&irgwc=1&OCID=AID681541_aff_7593_1243925&tduid=(ir__hckyfgslgckfrw2i0ckzh9lp2u2xm6jru6vmq0db00)(7593)(1243925)(nOD_rLJHOac-GchC1dPXE6pT0df2XIM1SA)()&irclickid=_hckyfgslgckfrw2i0ckzh9lp2u2xm6jru6vmq0db00

 

Question Info


Last updated June 10, 2019 Views 194 Applies to:

I found the patch at http://www.catalog.update.microsoft.com/Search.aspx?q=KB4500331.

The patch I previously tried came from a news website. Apparently it was munged.

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___________________________________________________

Bill Smithers - Microsoft MVP July 2013 - June 2019

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Link to download in Microsoft Update Catalog for Windows XP SP3 x86.

https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=733f4cf3-da72-4e1d-b4e4-ffe0b15ae3e6

Here are the associated blog posts. DO NOT follow links from news sites. Those pages which may look official are easily mimicked by bad actors looking to exploit this exact vulnerability you are looking to patch.

https://blogs.technet.microsoft.com/msrc/2019/05/14/prevent-a-worm-by-updating-remote-desktop-services-cve-2019-0708/
https://support.microsoft.com/en-us/help/4500331/windows-update-kb4500331
https://support.microsoft.com/en-us/help/4500705/customer-guidance-for-cve-2019-0708

2 people were helped by this reply

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