Hello,
My ugee tablet pen is not responding when I use it in any of my drawing programs. My computer seems to be detecting the tablet itself, but doesn't respond to my pen at all.
April 10, 2025
Hello,
My ugee tablet pen is not responding when I use it in any of my drawing programs. My computer seems to be detecting the tablet itself, but doesn't respond to my pen at all.
Reported content has been submitted
Reported content has been submitted
11 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi, Tim,
(1). Please make sure your USB cable has connected to computer? If not, please connect it. If yes, please try to unplug and re-plug it to another USB port, or change another USB cable.
(2). When the stylus is far away from the sensitive height of the tablet, please check the LED light of the tablet is on or off. If it always blinks, please unplug and plug again or try to connect it to another USB port.
(3). Try to remove the driver and reboot the computer. When the system returns to the desktop, please connect the tablet to the computer directly (doesn’t need install driver) and test whether you can use the stylus to control the cursor or not.
(4). If the stylus also can’t control the cursor even you have not installed the driver , please try to test the tablet using another computer. When the problem still exists, there should be hardware damage with the Artist or stylus.
http://www.ugee.net/ask/index/id/66/p/3.html
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
1) The USB cable is connected and working fine.
2)My tablet doesn't have an LED light I think?
3)How do I remove the driver? I think I've removed it based off some other tutorials I saw and restarted a few times, but I see no change.
4)I will try and see if it works with another computer.
Reported content has been submitted
8 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.