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Two login options for the same user, how to disable this?

Hello,

I use a pin to login to Windows 11(23H2).

For the last few months something has changed. When Windows restarts it shows me my user with an error, saying "The user name or password is incorrect. Try again.".

I then click on the screen and at the bottom left I see two users, both the same, one is to login with PIN and the other with password (which as far as I remember I nver set).

How can I fix this?

Thanks

First screen after restart:

Image

And after I click "ok":

Image

Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

To address the issue of having two login options for the same user on Windows 11, you can follow these steps to disable the duplicate login options and resolve the error message:

  1. Disable Automatic Login:

    • Open the Settings app.

    • Navigate to Accounts > Sign-in options.

    • Scroll down to Additional settings and toggle off the option "Use my sign-in info to automatically finish setting up after an update".

  2. Use netplwiz to Manage User Accounts:

    • Press Win + R to open the Run dialog box.

    • Type netplwiz and press Enter.

    • In the User Accounts window, ensure the box "Users must enter a user name and password to use this computer" is checked. If it is unchecked, check it and click Apply.

    • Restart your computer to apply the changes.

  3. Edit Registry Settings (if necessary):

    • Press Win + R to open the Run dialog box.

    • Type regedit and press Enter to open the Registry Editor.

    • Navigate to the following path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PasswordLess\Device.

    • Find the entry "DevicePasswordLessBuildVersion" and set its value to 0.

    • Close the Registry Editor and restart your computer.

Additional Tips

  • Check for Duplicate Accounts:

    • Sometimes, duplicate accounts can appear due to incorrect configurations. Ensure that there are no duplicate entries in the User Accounts settings or the Registry.

  • Use Group Policy (for Advanced Users):

    • If your PC is part of a domain, you can use Group Policy to manage login settings. Open the Group Policy Management Console and navigate to Computer Configuration > Policies > Windows Settings > Security Settings > Local Policies > Security Options. Enable the policy "Interactive logon: Do not display last user name" to prevent the display of multiple user options.

Please feel free to reach out if you require any additional assistance. I'm here to help!

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Thanks!

The second option solved this.

Btw, is there a way to disable login password/pin entirely, so that Windows logs in automatically ?

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Last updated March 1, 2025 Views 1,115 Applies to: