Turn work or office laptop into personal laptop

I think a clean install would fix it, but I have not reset a pc running pro before. You might want to wait for a second opinion before resetting. If bitlocker is on it might require the recovery key to reset.

I always recommend trying all other roads before a clean install. This will delete all applications. There is an option to keep personal files.

Hi Van

Thanks for your reply. My id does not work at all let alone administrative privilege because I no longer work there and the company does not exist. Hence, the answer is no.

However, my question is whether the clean install works. The PC is locked in every way possible. In fact, even when I was working there, I needed the admin access for almost everything on the PC.

Thanks for the reply, Aidan. I do not mind factory resetting it as it does not have any required files.

On my old computer, I messed up the admin settings and I was able to reset from a guest account. I would assume that the same goes for the pro pc.

Directions for resetting

If you are signed in:

1. Open the start menu (hit the windows key

2. Click the power icon (this brings sleep/restart/shutdown)

3. WHILE HOLDING DOWN SHIFT click restart

4. When the choose an option screen comes up, select “troubleshoot”

5. Select reset this pc

6. You can choose to keep your personal files or delete them

7. If there is a final conformation (I stopped at step 6 on my pc) approve it.

8. Wait for the computer to reinstall windows and follow the onscreen instructions.

If you are not signed in:

1. Dismiss the Lock Screen, and go to the sign-in screen

2. Select the power icon

3. Hold shift and hit restart

The rest of the steps are the same as for when you already signed in.

Hope this helps,

Aidan