Try again later. We can't play this right now. (0x10006187)

It's a recurring issue with me, too. Everything runs fine on my Xbox 360 or Xbox One, but on my laptop - also with Windows 7 - much of my content refuses to play. I spent a couple of days working on it with Microsoft online help - four technicians total - & no one could come up with an answer. Microsoft eventually said that it wasn't a Microsoft code, I needed to talk to Xbox support; Xbox support didn't recognize the code, either, & said since issue was with a laptop, I needed to go back to Microsoft.

The only thing I've been able to determine is that after they rebranded Xbox video to Microsoft Movies & TV, they also started slowly phasing out support for Windows 7. If you look at the supported devices, Windows 7 is conspiciously missing now - it'll play on Xbox, Windows 10, Window 8, & Windows Phone 8.

I'm unable to verify at this time if upgrading to Windows 10 will resolve the issue - I haven't had time yet to back up my personal files & make the upgrade. But free or not, it's a pretty stupid way to get people to make the transition.

Ok, I've tried to watch purchased tv episodes from Safari on my Mac, Win10 (IE, Edge & Chrome) and get the same error message or a (0x80004005 error)  Its unethical to charge you for purchases that you cannot watch.  There is no readily available option to report a problem or dispute a purchase unless your on Win10.

There is next to no support offered and in my opinion, a poor job by Microsoft to not answer this question; its all over the place.  The only option is to create another profile, etc., etc....  and the comments replied showed that didn't work - then no response from Microsoft.

This is just poor business practice and customer service.

I'll dispute the transactions through my credit card company now; thats a simple phone call or web interaction.
I'll purchase my videos through a reputable company from now on.

Good news - I upgraded to Win 10 & using the Movies/TV app, have no more streaming issues when trying to watch my stuff.

Bad news - my internet browsing experience is...no words I feel comfortable posting here, so let's just say, really bad. Edge takes forever to load a page & IE even with an adblocker is no longer responding the way it should. I'm to the point where if I want to surf the net, I use a tablet. It's beyond ridiculous.

Worse news - a show I purchased is no longer showing I own it. So I get to bang heads with billing as soon as I find the time.

Seriously. This is insane.