Tried to Rollback WIndows 10 Update, Stuck in Blue Screen Error restart loop

Hello,

I was forced to take an update to Windows 10. 

After the update, I get a black screen with only the mouse cursor.

I went in repair mode which didn't fix it, so I decided to roll back to the previous version.

Now my computer is stuck in a loop! 

I see the Window symbol, circling dots, I see a quick message "Preparing to restore Windows" across the bottom, but then I get the Blue Screen with stopcode 0xc000021a, it restarts and the same things keeps happening over and over.

I tried to force shutdown to get back into troubleshooting, but no matter how many times, I cannot get back to it.

I need help to get into safemode or troubleshooting.

ANY suggestion will be appreciated, i will try anything!!!

 

Question Info


Last updated April 21, 2019 Views 1,706 Applies to:
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Answer

Since you were unable to boot Windows 10 properly, we suggest performing a custom installation to help you fix this issue and still keep your existing files saved on your hard drive. This article will give you the steps on how to do it.

If you have additional questions, please let us know.

If you think this was useful, do not hesitate to "mark it as an answer" to help those who are facing the same problem.

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