Transfer Windows 10 license to a new computer without access to old product key

I had to get a new computer since my laptop is unusable, my hard drives still functioned except for the small ssd that had my OS. The drive had to be wiped and reformatted. Is there anyway to get the activation key of windows 10 I had but on this computer? I am heading to university in a couple weeks and can't really afford buying a new copy of windows.

 

Question Info


Last updated May 30, 2020 Views 21,410 Applies to:
Hi,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

Activation depends on what type of license you have of Windows 7/8/10.

If Windows 7/8/10 came preinstalled with the computer, that is called an OEM license. For an OEM license, the license dies as soon as Motherboard dies. So essentially it is non-transferable. If that is the case you need to get a new license.

However, this is not same for retail licenses i.e. you purchased the license through Microsoft store. That does carry transfer rights. If that is the case, please see the below steps:

Run the activation troubleshooter on the new device using the below steps:
Go to Settings>Update and security>Activation and run the troubleshooter. and select I recently changed hardware on this device.

(Please note that Activation troubleshooter requires you to have digital license linked to Microsoft Account.)

If the troubleshooter hasn't helped, you can get in touch of an agent using the link below who can help you to get your copy activated:
https://partner.support.services.microsoft.com/...

Please let us know if you need any assistance.
Sumit

Available 6 PM - 8 AM Pacific Standard time
Stay safe and wash your hands

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Hi Abder63

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

If you had Activated and linked your license to your Microsoft Account and its a retail license, you might be able to transfer it to the new computer without the product key.

It depends on how Windows 10 was originally configured on your computer.

If its a full retail store bought license online or offline, it is transferable to a new computer or motherboard.

If its the free upgrade from a retail store bought Windows 7 or Windows 8 license, it is transferable to a new computer or motherboard.

If its the free upgrade from a OEM preinstalled Windows 7 or Windows 8 license, it is NOT transferable to a new computer or motherboard.

Learn more about transferring your license:
http://www.groovypost.com/howto/transfer-window...

If its a retail license, learn how to reactivate:
http://www.groovypost.com/howto/activate-window...

Here are steps to reactivate the license on the new computer without the product key.
Best regards,
Andre Da Costa
Independent Advisor for Directly

7 people were helped by this reply

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