Touchpad Scroll not working on Windows 11

I have a Lenovo Ideapad 81H7 model and a few days ago I uninstalled my windows 10 and installed the latest windows 11. But the problem with this is that the touchpad scroll is not working properly. I tried a lot and checked the various site to resolve this issue. But I could not make it. Even all the touchpad settings are not available which is as shown below.

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The touchpad driver I have installed is HID-Compliant Mouse.

Is there any solution for this?

Hi GovindNeupane1,

Good day! This is Jhakesong and I will be happy to assist you with this.

I am sorry to hear about the inconvenience. You might need a specific driver for your touchpad. What is the model of your laptop? I'll help you look for it from the manufacturer's website if it's available.

You may also check for a pending driver update here:
1) Press Windows key + i
2) Click Windows update
3) Select Advanced Options
4) Click Optional Updates
5) Expand driver updates and see if there is a relevant item listed for your touchpad.
6) Install the driver if it is listed.

Let me know how it goes. Have a great day!

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hello, i installed windows 11 long time ago and everything was running smooth.

but 2-3 weeks ago my Touchpad Scroll stopped working when I switched on my laptop.

my laptop model is HP Pavilion Laptop 14

and the it uses Synaptics SMBus ClickPad

please help me.

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Last updated November 23, 2024 Views 21,931 Applies to: