TouchPad Scroll Icon Stuck on Screen after Windows 10 Upgrade

On my Dell XPS 17 (L702X) I have a Synaptics PS/2 Port TouchPad. Since the Windows 10 Upgrade (From Windows 7 Home Premium) I keep getting the multi-touch scroll icon from this touchpad stuck on screen:

I can continue to move and use the mouse however the Icon remains and is usually joined by a few friends over the course of several minutes. They are always on top of whichever window I have and quite annoying - the collection above only took me 10 minutes of flicking up and down a page to gather.

A short term fix is to end Desktop Windows Manager which will clear them.

Has anyone seen this before / does anyone have a solution to stop this happening? As mentioned this has only become an issue since the Windows 10 Upgrade.

I have attempted updating / reinstalling the drivers to no avail.

Cheers,

Ryan

Answer
Answer
3225
I solved this issue with Mr JGR's hint on Win7x64 as well.

For those unsure about the reg key adding: run regedit, navigate to HKLM\SOFTWARE\Synaptics\SynTPEnh

in left pane, right click SynTPEnh, select New/DWORD Value. Name of the new key should be writable, Name it: UseScrollCursor , value should be zeros at default, no need to change (in my case). 

It's supposed to look like this: (at least it works in my case, no scroll sign after reboot at all... ;)

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Last updated May 15, 2024 Views 42,118 Applies to: