top row of my keyboard not working

top row of my keyboard not working except "esc, volume up, volume down, ins , delete" but after restarting every key works and after using some time it stop working

i have asus vivobook E1504GAB_E1504GA

i tried creating new user profile ,reinstalling windows from settings ,uninstalling keyboard drivers, troubleshooting keyboard

the keys "brightness down, brightness up, mousepad lock, keyboard light, microphone on/off, screenshot "these are not working

also its not my keyboards problem

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Hi, I’m Vinay. Thanks for reaching out.

I’m here to help you today.

Download and install Hotkeys. Go to ASUS’s support page for your model then download the latest ASUS Keyboard Hotkeys or ATK Package driver and install it.

I hope this resolves your issue! If you have any queries, please let me know.

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its not the problem i mentioned that all keys are working when i restart my laptop, please read everything carefully and reply

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Apologies if any inconvenience caused. Sometimes hotkey software controls specific functions on top row of keyboard. So it might be helpful too.

Also Have you tried disabling function key ( fn ) or tried clicking top row keys with function key ?

If not, then try clicking both fn + brightness down keys at once and see if it helps .

If it helps then you can disable function key by clicking fn + Esc or fn + shift .

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Last updated November 1, 2024 Views 29 Applies to: