Tiles Broken after Creator Update

After the Creator 1703 update, the tiles on my start menu are broken. I haven't re-added all of them, and I had a full-screen start menu setup. The images are all present when I reboot my machine and log on, but a few seconds after logon they disappear, and the groups also re-arrange themselves. The links are fine - pressing a tile will open the program okay. I've rebuilt the Icon Cache twice to no avail. The only solution I have seen so far is to rebuild the icon cache, which hasn't worked. Any suggestions very welcome.

 

Question Info


Last updated June 28, 2018 Views 844 Applies to:

Hello,

The issue that you're encountering might be due to corrupted user profile. To resolve your concern, please try the methods below and check if they help in resolving the issue.

Method 1: Run the Start menu troubleshooter.

The Start menu troubleshooter automatically detects and resolves problem with your Start menu.

Method 2: Create new user account.

To further isolate if there are corrupted files in the current user profile that causes the problem, let's create a new user profile on your PC. For instructions, please follow these steps:

  1. Open Command Prompt (Admin).
  2. Type this Net user New /add , and hit Enter.
  3. Type this Net localgroup administrators New /add, and hit Enter.

Note: If the new user account is already created, check if issue will still persist.

Update us on the outcome.

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Thank you Antoneth.

I ran the troubleshooter which didn't find anything wrong.

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PrintStart Menu Publisher details

Potential issues that were checked
Required applications are not installed correctly.Required applications are not installed correctly.
"Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications need to be installed correctly. Issue not present  
Permission issues with registry keysPermission issues with registry keys
The current user needs to have permissions to access the following registry key: HKCU:\Software\Microsoft\Windows\CurrentVersion\DeviceAccess\Global Issue not present  
Tile database is corrupt.Tile database is corrupt. Issue not present  
Application manifest is corrupt.Application manifest is corrupt. Issue not present  

Potential issues that were checked Detection details

 Required applications are not installed correctly. Issue not present  
 
"Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications need to be installed correctly.
 
 Permission issues with registry keys Issue not present  
 
The current user needs to have permissions to access the following registry key: HKCU:\Software\Microsoft\Windows\CurrentVersion\DeviceAccess\Global
 
 Tile database is corrupt. Issue not present  
 
 
 Application manifest is corrupt. Issue not present  
 
 

Detection details Expand

Collection information
Computer Name:  ESO4000
Windows Version: 10.0
Architecture: x64
Time: Thursday, August 10, 2017 3:43:31 PM

Publisher details Expand

Start Menu
Find and fix problems with the Start menu.
Package Version: 1.0.1.20160613
Publisher: Microsoft Corporation
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I've also deleted my Tile database, but this has not reset the start menu. Looks like I will have to recreate my user profile; I was hoping not to have to do this, but it seems I have no choice. I'm curious as to where the Tile database sits if removing it from C:\Users\[myname]\AppData\Local\TileDataLayer does not cause a reset; as you can see, all it did was remove a couple more and rejumble them again. :/

I'll redo my profile and hopefully that will work.

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Hi,

You may not redo your profile yet. Create a test user account and check if the issue replicates. With regard to some system file corruption that the troubleshooter was able to detect, let's see if running these commands will do the trick:

  1. Press Windows key S and type Command Prompt (Admin).  

  2. Type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter.  

  3. Once it's done, type sfc /scannow and press Enter.  

  4. Restart your computer.

Please advise as necessary.

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