(Can't seem to post this to OneDrive so reverting to Windows)
My Documents on my machine is configured in my OneDrive folder system. All data is saved in OneDrive and then synchronized to the Cloud. Several months ago, I lost the ability to "reliably" see Thumbnail previews of images in my picture folders. Rather than seeing a thumbnail of the picture, all I see are icons. In a folder that may contain 100 picture files, there may be 5 or 10 thumbnails... The rest show a standard icon. I have tried every trouble shooting method shared on the net and from Microsoft. I just spent several hours working with the Windows 10 support team first with a junior tech and then with a senior tech and we isolated the problem to an issue with OneDrive where thumbnails do not seem to synch properly.
Example...
- If I copy all the pictures from one of my OneDrive folders to a folder on my desktop all the thumbnails appear without an issue.
- If I create a new folder in OneDrive and copy the same pictures to that new folder the thumbnails appear at first... If I close the folder and reopen it, the thumbnails disappear.
- In working with the senior Windows tech we copied all my picture files from my OneDrive folder to a new folder on my desktop. Again all thumbnails worked correctly. After verifying that we had copied all files we deleted the pictures in OneDrive so the folder was empty. We then copied the pictures that were now in a folder on my desktop to OneDrive. Similar to #2 above, at first it appeared as everything worked correctly but when I closed the OneDrive folder and opened it again, the thumbnails disappeared.