"This ipod cannot be used because it is not supported on this version of windows"

When connecting my iPod nano, I'm getting the message "This ipod cannot be used because it is not supported on this version of windows".

Windows 10 Home in S mode. iPod nano 7th generation. iTunes 12.10.0.7.

 

How can I sync titles to my iPod?

After trying everything else (including trying to manually update the drivers for iPod), I finally decided to switch out of S mode of Windows. That did the trick. Launching iTunes with the iPod connected will then immediately ask for permission to add iPod driver support, and everything works as it should. No need even to uninstall/reinstall iTunes.

Switching out of S mode is pretty quick. I expected some major installation, but it was actually done within a few seconds really.

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Last updated April 24, 2025 Views 8,946 Applies to: