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questions_ - Ramesh Srinivasan - neilpzz - Kapil Arya MVP - Sumit D - VM ✅

April 10, 2025

Windows 11 Top Contributors:

questions_ - Ramesh Srinivasan - neilpzz - Kapil Arya MVP - Sumit D - VM ✅

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~ Hil ~

This error pops up every time I open my laptop.

How do I remove/solve this errror message.

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DaveM121

Independent Advisor

Hi, I am Dave, I will help you with this.

Your screenshot of the error you see when you start your PC did not come trough, if the Upload button is not working for you, please use Ctrl + V to paste the screenshot into your nest reply, so I can see the error you are referring to.

___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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~ Hil ~

Hi, I am Dave, I will help you with this.

Your screenshot of the error you see when you start your PC did not come trough, if the Upload button is not working for you, please use Ctrl + V to paste the screenshot into your nest reply, so I can see the error you are referring to.

Dave Thanks-

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DaveM121

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Thank you for the screenshot, that generally indicates a problem with some app that is set to start with Windows, but the actual app name is not listed.

Open File Explorer, then at the top, select View - Show - Hidden Items to temporarily turn on Hidden Items.

Then in File Explorer, navigate to this folder.

C:\Users\corp_\AppData\Local\Programs\Highligh

Please provide a screenshot of the contents of that folder.

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MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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~ Hil ~

I finally found it.

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DaveM121

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That seems to be some software named Highlight, I have not seen that previously.

Open Task Manager, then go to the Startup tab, is there an app named Highlight set to start with Windows?

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MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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~ Hil ~

In the Startup apps I have - Highlight.exe Enabled

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DaveM121

Independent Advisor

Disable that on the Startup tab and restart your PC to see if that stops the startup errors.

If you actually need that app, then it would be best to uninstall it, then go to the developers website to download and install the latest available version of the app.

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MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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~ Hil ~

A right click shows: Disable

Open File Location

Search Online

Properties

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DaveM121

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Select the Disable option and restart your PC to see if that resolves the popup errors on Startup.

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MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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~ Hil ~

I disabled and we are good to go.

Thanks for the help.

Hil

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Question Info

Last updated April 16, 2025 Views 14 Applies to:

Windows
/
Windows 11
/
Windows update