there was a problem starting streamci

Windows has tried to update three times and each time I have been forced to restore from a backup.  After the update completes and I reboot I get a message box titled RunDll that says "there was a problem starting streamci.  The specified modlule could not be found."  The system halts at this point.
 
Question Info

Last updated June 4, 2018 Views 11,532 Applies to:

Hi Bob,

 

Streamci.dll is used in the default Windows audio driver which is installed on your computer to handle the sound & audio on your system. It is one of the most commonly used .dll (dynamic link library) files on Windows, which leads it to post a series of errors if it ever becomes damaged or corrupted.

 

Since this file is used by Windows to control the use and installation of audio drivers, it would be logical to attempt to repair of any these files first. You can do this by following these steps:

For Windows 7

  1. Click “Start” > Control Panel > Hardware and Sound
  2. Under “Devices and Printers” heading, click Device Manager
  3. In the Window that opens, look for the speaker icon next to “Sound, video and game controllers”
  4. Expand this option then right click on the erroneous hardware (should have a yellow exclamation mark next to it)
  5. Click properties and go to “Driver“. Now click “Update Driver” and follow the on screen wizard

Have a Nice day!

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Sorry this didn't help.

There was no yellow exclamation point next to my audio driver but I deleted it and installed a new one since Windows told me I was using the latest driver.  I have seen a red "x" on my speaker icon but only occasionally and the sound worked most of the time.  I'm running a backup now and intend to wait until tomorrow to try an update again.

17 people were helped by this reply

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Did this solve your problem?

Sorry this didn't help.

Replacing the audio driver did no good I am still unable to update.

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Sorry this didn't help.

Hi Bob,

 

Perform SFC(System File Checker) scan and see if the issue occurs.

Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7  

 

Please reply if you have any questions.

 

Did this solve your problem?

Sorry this didn't help.

Hi Jessen,
I ran it, scf reported it found corrupt files but was unable to fix some of them.  It referred me to \windows\logs\cbs\cbs.log which is a 5megabyte file.  I was not able to understand what the file said.

This problem started with a MS update and reoccurs whenever I try do do the update.  I suspect something got corrupted in the process and persists on my HD.  I wonder if I could eliminate the files for the update and start over?

I would send you the log file but I don't know how.

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Sorry this didn't help.

Hello Bob,

 

I apologise for the late reply.

 

For Windows update I would like to know:

Whats the complete error message that you receive when performing windows updates?

 

For fixing the issue I would recommend you to follow the steps given below:

 

Method 1: Run System File Checker tool

Run the System File Checker tool to repair missing or corrupted system files
Refer (How to manually replace a corrupted system file with a known good copy of the file)
 
Method 2: Try  to perform Clean Boot and install Windows Update.
How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8
http://support.microsoft.com/kb/929135
Note: Refer "How to reset the computer to start as usual after troubleshooting with clean boot
 
Method 3:
Refer to the link given below for troubleshooting issues with Windows update.
Troubleshoot problems with installing updates
 
Try to follow the above given methods and let us know if it works for you.
 
Thank you.

 

 

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Sorry this didn't help.