There is a problem with this Windows Installer package.

There is a problem with this Windows Installer package. A program run as part of the set up did not  finish as expected. Contact  your support personnel or package vendor. I received this error when trying to install software for a Chase Bank Quick Check Deposit Scanner.
Answer
Answer

Hi,

 I would suggest you to try the steps provided below and check if it helps:

 

Step 1:  Check the Windows Installer service is running or not

Start the Windows Installer service.
1. Click Start, type services.msc and hit enter.
2. From the list of items, double click Windows Installer service.
3. Change the startup type to Automatic and click Start button to start service.
4. Click Apply and then click ok.

Check if the issue is resolved.

 

Step 2: Unregister and re-register the Windows Installer

1. Click Start Orb, in the start search box, type MSIEXEC /UNREGISTER, and then click OK. 

2. Click Start Orb, in the start search box, type MSIEXEC /REGSERVER, and then click OK. After you run this command, the operation is complete.

3. Now, try your installation again.  

 

Additional information: How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer

 

 

Hope this information is helpful.

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Last updated May 9, 2024 Views 153,735 Applies to: