The test page prints but other documents will not print, it says ready to print but unable to print the document.

Original Title: my printer will not print..I thi it is not connected to the computer how can I connedt?

The test page prints but other documents will ot print.  printer says ready to print

Answer
Answer

Hi PansyJackson,

 

1.     What is the make and model of the printer?

2.     Does this happen with Microsoft Word, PDF Documents?

3.     What happens when you try to print documents? Do you receive any error?

 

You may also refer the following links and check if they help.

 

Refer this to install a printer.

http://windows.microsoft.com/is-IS/windows7/Install-a-printer


Why can't I print?

http://windows.microsoft.com/en-US/windows7/Why-cant-I-print

 

Printer problems in Windows
http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

 

You may also refer the user’s manual for more information.

 

Hope this helps!

22 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 28, 2024 Views 15,745 Applies to: