The Sims 3 launcher won't open at all

I recently downloaded the WA expansion pack off of the EA website, but it crashed everytime I loaded the Sims. I un-installed and re-installed the Sims to see if that removed the glitch and now I can't even get onto the launcher.
I have removed background programs, set it to open as admin, checked all drivers are up to date, my spec is more than the required and I have done a systems, disk and computer check. I am completely stumped as to why it won't work.
Please help?
Answer
Answer

Hi, 

 

Welcome to Microsoft Windows 7 Answers Forum!   

 

Could you please tell us whether the game ever worked on your computer earlier?

 

First you need to perform compatibility check of any game with windows 7 on your computer.

 

To do that you need to follow the link provided below.

 

http://www.microsoft.com/windows/compatibility/windows-7/en-us/

 

You may also note that the game Microsoft Flight simulator is not compatible with Windows 7, to know more about that you may visit the below link.

 

http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Software&s=Microsoft%20Flight%20Simulator%20X%20Deluxe%20Edition

 

Now try to install the game from the CD and check for the issue.

 

If it is not compatible then you need to install it in compatibility mode and check for the issue to do that you need to follow the steps provided below.

 

Locate the installer.exe or setup.exe file in your file system and right-click on the file. From the contextual menu, choose Properties > Compatibility. Choose the version of Windows you want to emulate and select the “Run this program in compatibility mode” checkbox. Run the installer

 

If you need further information on the above provided steps then you can follow the link provided below.

 

http://windows.microsoft.com/en-us/windows7/Makeolder-programs-run-in-this-version-of-Windows

 

Thanks and Regards:

Suresh Kumar- Microsoft Support.

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Last updated April 23, 2025 Views 8,286 Applies to: