"The selected printer is not available or not installed correctly. Check your printer or try selecting another printer"

Hi.

I recently got a new computer. I installed the printer software and it successfully printed out a test page. It shows up in devices and printers. Device manager says it is working properly. However, it won't print out anything else. No PDFs, no Word documents, no web pages. I just keep on getting the error message that I put in the subject heading, on a grey page. I've turned it off and on again, I've removed and reset the cables. I don't know what else to do. Does anyone know what's going on here?

The Troubleshooter could find nothing wrong.

I have reinstalled the printer software.

Again, the error message received is; "The selected printer is not available or not installed correctly. Check your printer or try selecting another printer"

Thank-you in advance.

 

Question Info


Last updated May 23, 2020 Views 27,300 Applies to:
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Answer

For further troubleshooting, please follow the links with steps below.

Check the link below to fix common printer problems:

Fix printer problems

Follow the steps below on how to print attachments in Outlook 2010:

Print attachments received in email messages; Outlook 2010

Follow the steps provided by ZigZag3143 (MS -MVP) on this link:

Print from Outlook.com

Follow the steps below on how to clear and reset the Printer Spooler:

Clear Printer Spooler Files and Enable the Spooler ServicePrint spooler is the primary component of the printing interface. The print spooler is an executable file that manages the printing process. Management of printing involves retrieving the location of the correct printer driver, loading that driver, spooling high-level function calls into a print job, scheduling the print job for printing, and so on. The spooler is loaded at system startup and continues to run until the operating system is shut down.

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