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the exception unknown software exception 0x06d007e

I keep getting the pop up " the exception unknown software exception (0x06d007e) occurred in te application at location 0x000000007595DDC2"  when I start my laptop and this keeps popping continuously until I Login and then it occurs intermittently.

Please advise what is the problem and how can I fix it.

Venita

1. Try running SFC / DISM and check after this

https://answers.microsoft.com/thread/bc609315-d...

2. If the above doesn't work - Are you having any third party Antivirus installed on your computer?
Sincerely yours,
Vijay A. Verma @ https://excelbianalytics.com

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Hi Venita

This will be caused by some application that is loading on Startup, you need to find which startup application is crashing . . .

Turn off all unnecessary startup applications and processes:

Press Ctrl + Shift + Esc to open Task Manager
Click on the Startup Tab
See any non-essential items are listed there
If so, select and click 'Disable'
Close Task Manager

Click your Start Button, type msconfig and hit Enter
When the System Configuration dialog opens, click on the Services Tab
Check the box marked 'Hide Microsoft Services'
In the remaining list, see any non-essential items are listed there, uncheck any you find
Click Apply and OK


Restart your PC and see if that error is gone, then you need to enable those one by one and restart, until you find the one that is crashing . . .
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Thanks - there is no more error at start up.

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Hi Vijay - I ran DISM and no error is showing any more. thank you!

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Reply In reply to deleted message
Hi Jennifer - I had to run DISM since it is windows 10 and it worked well.  Thanks for your advise

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Hi Venita, glad to Help!
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Last updated December 9, 2023 Views 1,497 Applies to: