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The content of my "Downloads" folder under "This PC" is different from that under "Users".

When I download some documents, I can only see them when opening the "Downloads" folder from "This PC > Windows C: > Users > William (my username) > Downloads", but couldn't see them if just click the shortcut on my desktop, which is opened from "This PC > Downloads". 

As you can see from the picture below, the contents of these two downloads folders are different. 

Hi William

This is probably caused by OneDrive, and will require a registry fix . .

Click your Start Button, type regedit and hit Enter to open the Registry Editor

Click View and make sure 'Address Bar' is turned on

Paste this into the Address Bar at the top and hit Enter

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Please provide a screenshot of that Registry Editor window . ..
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Thank you DaveM!!! Thanks for you reply!

Can you see the screenshot? Is it correct?

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Hi William

Thank you fro the screenshot, all folder references are correct in the Registry . . .

Open File Explorer

1
On the left, click 'This PC'

On the right, right click the Downloads folder and choose Properties

What is the reported location of that folder?

2
On the left of File Explorer, click Quick Access

On the right, right click the Downloads folder and choose Properties

What is the reported location of that folder?
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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1
On the left, click 'This PC'

On the right, right click the Downloads folder and choose Properties

What is the reported location of that folder?

2
On the left of File Explorer, click Quick Access

On the right, right click the Downloads folder and choose Properties

What is the reported location of that folder?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Hi William,both those shortcuts reference the exact same folder, so there is no problem with that folder

So, I went back and had a look at your original screenshot, and I think I see the problem, on that screenshot, the folder on the right is ordered by Date Modified and the one on the left is not, open those two folders again and click the Name column header in both Windows so that arrow faces down, you should then see the same contents in both Windows . .
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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OMG! I can't believe I was so stupid for making such a simple mistake. Thanks a million. It's sorted out! Thanks for your help DaveM!!!

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HI William, glad to help!
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Last updated April 6, 2024 Views 585 Applies to: