the computer is blue screen

My computer is constantly blue-screening and I've reinstalled the drivers several times to no avail.

It has the following blue screen code like this .i have send 2 .

For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff804`24c183e0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffcf82`44cd76f0=000000000000009f
7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffa9838d6ea360, Physical Device Object of the stack
Arg3: ffffcf8244cd7738, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffa9838d6989a0, The blocked IRP

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2374

    Key  : Analysis.Elapsed.mSec
    Value: 4539

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 374

    Key  : Analysis.Init.Elapsed.mSec
    Value: 1867

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 110

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x9f

    Key  : Bugcheck.Code.TargetModel
    Value: 0x9f

    Key  : Failure.Bucket
    Value: 0x9F_3_AML!_SB.PC00.PEG1.PG01._ON_ACPI_IMAGE_pci.sys

    Key  : Failure.Hash
    Value: {5111dfaf-f455-9d8b-bc17-b80db59009b1}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : WER.OS.Branch
    Value: ni_release_svc_prod3

    Key  : WER.OS.Version
    Value: 10.0.22621.2506


BUGCHECK_CODE:  9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffffa9838d6ea360

BUGCHECK_P3: ffffcf8244cd7738

BUGCHECK_P4: ffffa9838d6989a0

FILE_IN_CAB:  050324-18187-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

MODULE_NAME: pci

FAULTING_MODULE: fffff80429cd0000 pci

BLACKBOXACPI: 1 (!blackboxacpi)


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
ffffcf82`44cd76e8 fffff804`24d81986     : 00000000`0000009f 00000000`00000003 ffffa983`8d6ea360 ffffcf82`44cd7738 : nt!KeBugCheckEx
ffffcf82`44cd76f0 fffff804`24d8185c     : 00000000`00000004 ffff8380`481d1180 ffffa983`8d698298 ffffcf82`44cd7869 : nt!PopIrpWatchdogBugcheck+0x122
ffffcf82`44cd7770 fffff804`24ae61cb     : ffffa983`00000002 ffffa983`00000001 ffffcf82`00000000 00000000`00000002 : nt!PopIrpWatchdog+0xc
ffffcf82`44cd77a0 fffff804`24a41244     : 00000000`00000008 ffffcf82`44cd79d0 00000000`00000000 fffff804`21ef5b88 : nt!KiProcessExpiredTimerList+0x1eb
ffffcf82`44cd78d0 fffff804`24c1d3ee     : 00000000`00000000 ffff8380`481d1180 ffffa983`86b70040 ffffa983`d98c1080 : nt!KiRetireDpcList+0xaf4
ffffcf82`44cd7b80 00000000`00000000     : ffffcf82`44cd8000 ffffcf82`44cd1000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


IMAGE_VERSION:  10.0.22621.1272



---------------------




DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffff94030d774570, Physical Device Object of the stack
Arg3: fffff8888ad07738, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff94032a3118a0, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffff9403`06d53080
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2827

    Key  : Analysis.Elapsed.mSec
    Value: 3353

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 327

    Key  : Analysis.Init.Elapsed.mSec
    Value: 1731

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 122

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x9f

    Key  : Bugcheck.Code.TargetModel
    Value: 0x9f

    Key  : Failure.Bucket
    Value: 0x9F_3_DXG_POWER_IRP_TIMEOUT_IMAGE_pci.sys

    Key  : Failure.Hash
    Value: {52f87b6b-6f6d-7c24-f421-639ee8689be5}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : WER.OS.Branch
    Value: ni_release_svc_prod3

    Key  : WER.OS.Version
    Value: 10.0.22621.2506


BUGCHECK_CODE:  9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffff94030d774570

BUGCHECK_P3: fffff8888ad07738

BUGCHECK_P4: ffff94032a3118a0

FILE_IN_CAB:  050324-45078-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  ffff940306d53080

ADDITIONAL_DEBUG_TEXT:  DXG Power IRP timeout.

IRP_ADDRESS: ffff94032a3118a0

DEVICE_OBJECT: ffff94030d774570

DRIVER_OBJECT: ffff94030d6e0d50

IMAGE_NAME:  pci.sys

MODULE_NAME: pci

FAULTING_MODULE: fffff80581e50000 pci

BLACKBOXACPI: 1 (!blackboxacpi)


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
fffff888`8ac1f080 fffff805`7e43ab95     : ffffd800`0fb97180 00000000`00000000 ffff9403`06d51040 00000000`00000000 : nt!KiSwapContext+0x76
fffff888`8ac1f1c0 fffff805`7e43cd77     : 00000000`00000000 fffff805`7e46d67a ffff8af2`85b984d6 00000000`00000000 : nt!KiSwapThread+0xab5
fffff888`8ac1f310 fffff805`7e43ec96     : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x137
fffff888`8ac1f3c0 fffff805`9b7ac70d     : ffff9403`2f181180 00000000`00000000 ffff9403`293325a8 ffff9403`293325b0 : nt!KeWaitForSingleObject+0x256
fffff888`8ac1f760 fffff805`9b7ac4f6     : ffff9403`2f181030 00000000`00000000 ffff9403`2a4d0000 ffff9403`32129000 : dxgkrnl!DpiFdoHandleDevicePower+0x1fd
fffff888`8ac1f810 fffff805`9b7add51     : ffff9403`2a3118a0 ffff9403`2f181180 ffff9403`2f181030 ffff8ef3`1c6369f7 : dxgkrnl!DpiFdoDispatchPower+0x16
fffff888`8ac1f840 fffff805`aff70532     : ffff9403`2a4d0000 ffff9403`2a311a90 00000000`00000001 ffff9403`2f181000 : dxgkrnl!DpiDispatchPower+0xe1
fffff888`8ac1f960 ffff9403`2a4d0000     : ffff9403`2a311a90 00000000`00000001 ffff9403`2f181000 fffff888`8ac1f9b8 : nvlddmkm+0x1490532
fffff888`8ac1f968 ffff9403`2a311a90     : 00000000`00000001 ffff9403`2f181000 fffff888`8ac1f9b8 00000000`00000004 : 0xffff9403`2a4d0000
fffff888`8ac1f970 00000000`00000001     : ffff9403`2f181000 fffff888`8ac1f9b8 00000000`00000004 00000000`00000001 : 0xffff9403`2a311a90
fffff888`8ac1f978 ffff9403`2f181000     : fffff888`8ac1f9b8 00000000`00000004 00000000`00000001 00000000`00000000 : 0x1
fffff888`8ac1f980 fffff888`8ac1f9b8     : 00000000`00000004 00000000`00000001 00000000`00000000 00000000`00000000 : 0xffff9403`2f181000
fffff888`8ac1f988 00000000`00000004     : 00000000`00000001 00000000`00000000 00000000`00000000 fffff805`7e6415e8 : 0xfffff888`8ac1f9b8
fffff888`8ac1f990 00000000`00000001     : 00000000`00000000 00000000`00000000 fffff805`7e6415e8 ffff9403`2a4d0000 : 0x4
fffff888`8ac1f998 00000000`00000000     : 00000000`00000000 fffff805`7e6415e8 ffff9403`2a4d0000 ff030000`00000000 : 0x1


IMAGE_VERSION:  10.0.22621.1272

STACK_COMMAND:  .process /r /p 0xffff940306d74040; .thread 0xffff940306d53080 ; kb

FAILURE_BUCKET_ID:  0x9F_3_DXG_POWER_IRP_TIMEOUT_IMAGE_pci.sys

OS_VERSION:  10.0.22621.2506

BUILDLAB_STR:  ni_release_svc_prod3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {52f87b6b-6f6d-7c24-f421-639ee8689be5}

Followup:     MachineOwner
---------


how can i done this .

Replies (1)

Leo.Z - MSFT

Hello, soce169, welcome to the Microsoft community.

From what I understand of your question, based on the information in your blue screen log, the error code is DRIVER_POWER_STATE_FAILURE. This error indicates that a device driver failed to respond to a power request from the operating system within the expected time frame. It's mainly caused by an issue with the PCI.sys driver, possibly related to graphics drivers."

Please refer to the following for more details:

Bug Check 0x9F DRIVER_POWER_STATE_FAILURE - Windows drivers | Microsoft Learn

From the error details:

Cause: The device driver failed to complete a power transition on time.

Faulty driver: Analysis points to the pci.sys driver, but also mentions nvlddmkm.sys (Nvidia graphics card driver) with a verification warning.

Here are the steps you can try:

Update drivers: Visit the official website of the device manufacturer to obtain drivers that match your device model and system version. Download and install the updates, especially for the graphics adapter and power drivers.

Repair the system:

Search for CMD, find Command Prompt, and select "Run as administrator."

Enter the following commands one by one, making sure to execute each command only after the previous one has completed:

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow

In some cases, the "Fast Startup" feature of Windows may cause this issue. You can try disabling Fast Startup:

Open Control Panel and select "Power Options."
On the left side, choose "Choose what the power buttons do."
Click on "Change settings that are currently unavailable" on the pop-up page.
In the "Shutdown settings" section, uncheck the option "Turn on fast startup (recommended)."

Best Wish

Leo Z| Microsoft Community Support Specialist

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Question Info

Last updated May 16, 2024 Views 39 Applies to:

the computer is blue screen

Replies (1) 

Question Info

Replies (1)