Protect Yourself From Tech Support Scams
July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary
technical support services. You can help protect yourself from scammers by verifying that the contact is a
Microsoft Agent or
Microsoft Employee and that the phone number is an
Microsoft global customer service number.
The computer did not resync because no time data was available.
Ever since updating approximately two days ago my Windows time has been unable to sync, which is causing major problems when using windows (cannot use Netflix, cannot sync google apps such as google docs, etc).
I have tried about every single method suggested on the internet in order to fix this issue. It is for my own personal desktop, not a server.
OS: Windows 7 Ultimate x64 (6.1, build 7601)
Have tried syncing to different servers, manually syncing in cmd prompt, going into gpedit.msc and manually checking Windows Time and Services for accurate settings among other suggested solutions.
sfc /scannow did not find anything wrong
running w32tm /config /syncfromflags:domhier /reliable:yes /update in cmd prompt results in this: "the following error has occurred: the service has not started. (0x80070426)"
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Unregister and reregister the Windows Time service
To unregister and register the Windows Time service:
a)To stop the Windows Time service, at a command prompt, running as an administrator, type
net stop w32time, and then press ENTER.
b)To unregister the Windows Time service dynamic-link library (DLL), at a command prompt, type
w32tm /unregister, and then press ENTER.
c)To register the Windows Time service DLL, at a command prompt, type
w32time /register, and then press ENTER.
d)To start the Windows Time service, at the command prompt, type
net start w32time, and then press ENTER.
To ensure that the Windows Time service can read its registry configuration settings:
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft
How to back up and restore the registry in Windows
a)Open Registry Editor. To open Registry Editor, click
Start. In Start Search, type regedit, and then press ENTER. If the
User Account Control dialog box appears, confirm that the action it displays is what you want, and then click
b)Go to the Config key in the registry by expanding the following path:
c)Right-click the Config key, and then click
Permissions. The Permissions for Config dialog box opens.
d)On the Security tab, under
Group or user names, ensure that the W32Time account is listed.
e)Click the Advanced button. The
Advanced Security Settings for Config dialog box opens.
f)Select the W32Time account in the list of permission entries.
g)Click Edit. The
Permission Entry for Config dialog box opens.
h)In the Permission Entry for Config dialog box, ensure that W32Time has the following permissions selected in the
Allow column: Query Value, Set Value, Create Subkey,
Enumerate Subkeys, Notify, Delete, and ReadControl. If any of those permissions are not set to
Allow, select the box next to the appropriate permission in the Allow column. Ensure that there is nothing selected in the
i)If you made any changes, click
OK. Otherwise, click Cancel. The Permission Entry for Config dialog box closes.
j)Click OK in the
Advanced Security Settings for Config dialog box.
k)Click OK in the
Permissions for Config dialog box.
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