the battery shows 100% charge but will not power the lap top when the charger is removed.

The battery shows 100% charge but will not power the lap top when the mains charger is disconnected.

|
Hi, I am Dave, I will help you with this.

1
Open Device Manager (accessible by right clicking your Start Button)

Expand the Batteries section

For each device in that section:

Right click and choose Disable

Then right click and choose Enable

Close Device Manager

Restart your laptop and check if you can run your laptop on battery power.

2
If you still cannot run your laptop on battery power, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 4, 2025 Views 5 Applies to: