tcpip.sys Blue Screen

When I Want to open some websites, i get blue screen. I Scan with WhoCrashed and it say
On Wed 26/11/2014 10:52:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\112614-16863-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x7BB13)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF894B3B13, 0xFFFFFFFF8CDD8830, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Minidump File : https://onedrive.live.com/redir?resid=9E9850D7EA7BC86B%21106

Help Me D: Sorry i not really understand english.

Hello Thoriq,

Thank you for posting your query in Microsoft Community.

I understand that you have issues with the above mentioned error message. We will certainly help you with the same.

This error message occurs if kernel-mode application is corrupted or affected by the TCP/IP drivers. You may refer to the suggestions mentioned below to fix the issue.

Bug Check 0x1000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

http://msdn.microsoft.com/en-us/library/windows/hardware/ff557203(v=vs.85).aspx

Note: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

Hope this helps. Otherwise, feel free to write us back for further assistance and we will be glad to help you ahead.

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Please upload copies of your dump files as shared files (excluding any more than one month old or before you used a system restore point) to your OneDrive with a link here.

 

The dump file will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

 

What is your computer make and model? If not a branded computer what is your motherboard make and model?

 

Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.
http://www.nirsoft.net/utils/driverview.html

 

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive, share with everyone and post a link here. Please say if the report has been obtained in safe mode. The request for a copy of this file is additional to answering the question about make and model.

 

For help with OneDrive see paragraph 9.3:
http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute

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I Must Upload more Dump File?

My Computer is Fujitsu Lifebook LH532

Here is the Drivers List & System Information : https://onedrive.live.com/redir?resid=9E9850D7EA7BC86B%21108

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[Problem Devices]

Device PNP Device ID Error Code 
Not Available IUSB3\ROOT_HUB30\4&332FA869&0 The drivers for this device are not installed.

Reinstall your INTEL Chipset and USB 3.0 drivers.

Fujitsu LIFEBOOK LH532 Support and Downloads

http://www.fujitsu-pc-asia.com/driversupport/selectioninterface/selection.html#

I Must Upload more Dump File?"

 Yes you do have to provide them,  if you need assistance in determining what might have caused your system to bluescreen.
Take time to let us know if the suggestion worked...or not.

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I Has Already Reinstall my Intel Chipset & USB 3.0 Drivers, but i still get this blue screen

Here is my Minidump This Month : https://onedrive.live.com/redir?resid=9E9850D7EA7BC86B%21106 (MinidumpListNovember)

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Quite a number of the crashes happened under the process,  nvstreamsvc.ex

Debug session time: Sat Nov  1 19:33:39.979 2014 (UTC - 5:00)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  nvstreamsvc.ex

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 894e38d8 to 896b4b13

Debug session time: Sun Nov 16 01:28:42.947 2014 (UTC - 5:00)
CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  nvstreamsvc.ex

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 894f38d8 to 8968db13

Go to services and disable the NVidia streamer service. Reboot.

Debug session time: Sat Nov 22 08:35:46.559 2014 (UTC - 5:00)
CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  IDMan.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 88d9c8d8 to 894a6b13

 

 IDMan.exe, was flagged in the most recent dumps. A search for information about it, yielded a result that I may be malware related.

Malware scan of  IDMan.exe.

http://www.herdprotect.com/idman.exe-035c04527027dec491fe7f1b10d7475f281edfbc.aspx

Navigate to the link below, and run the free online scanner.

Eset Online scanner.

http://www.eset.com/us/online-scanner/

IF anything is detected, remove it. Monitor the system, and let us know if the crashes stop.

Take time to let us know if the suggestion worked...or not.

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I already Disabled Nvidia Streamer Device & Uninstall IDM, i also scan with Eset Online scanner, but i still get this blue screen :(

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Please upload the latest dump files. Run driver verifier (DV) per the instructions in the link below.

Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.
 
Driver Verifier-- tracking down a mis-behaving driver. Created by ZigZag3143, Co.authored by by JMH3143
http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

Take time to let us know if the suggestion worked...or not.

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Last updated July 9, 2022 Views 1,031 Applies to: