tatronics soundbar no longer pairing.

Hi, I contacted Microsoft support for an audio issue. As part of troubleshooting, they unpaired my Taotronics Bluetooth soundbar from my windows 11 computer.

The soundbar no longer pairs with my computer. The soundbar is operative as it pairs with my phone. It is currently unpaired from the phone. Microsoft made some changes to my Bluetooth and updated Bluetooth drivers. Windows was reloaded. I can pair other devices. Any suggestions to get my soundbar to pair with my computer again?

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Hi FBN. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Many Bluetooth problems right now are being solved by updating to the latest version of Windows 10 so if you want to try that first skip to Step 11. Otherwise try all of these steps in order, reporting back results for each so I know what else to suggest if necessary:

1) See if you can System Restore to a point before the problem started: https://itechhacks.com/system-restore-windows-11/

System Restore is your first line of defense and can take you back to a point before a problem began. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started. If System Restore is not enabled on C drive do that now so it's available in the future.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.htmld in Device Manager reached by right clicking the Start button.

2) Try Updating the Bluetooth driver from the PC maker's Support Downloads webpage for your exact model. Install it even if it's the same or newer than the one in Device Manager reached by right clicking the Start button. While there check that you also have the latest chipset, BIOS, display, network, USB and all other drivers, compared to the ones presently installe

3) Right click Start button to access Device Manager, locate Bluetooth device (if necessary from View tab Show Hidden Devices), on Driver tab see if Roll Back is available, if not try Update Driver, first automatically, then Browse, then Let Me Pick to try all previously installed Drivers. If these fail Uninstall the Driver, restart PC to reinstall. If the BT driver is not there, access the View tab in Device Manager to "Show Hidden Devices."

4) Make sure you're pairing correctly as shown here: https://support.microsoft.com/en-us/help/15290/windows-connect-bluetooth-device

5) Try Fixes here which are all working:

https://allthings.how/9-ways-to-fix-when-windows-11-bluetooth-is-not-working/

https://www.lifewire.com/fix-bluetooth-not-working-in-windows-11-5191455

https://gadgetstouse.com/blog/2021/09/26/fix-windows-11-bluetooth-not-working-audio-lag-connection-issue/

https://windowsreport.com/windows-11-bluetooth-not-working/ (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.techlicious.com/how-to/how-to-fix-bluetooth-pairing-problems/

https://itechhacks.com/bluetooth-not-working-windows-11/

https://www.guidingtech.com/top-ways-to-fix-bluetooth-not-working-on-windows-11/

https://www.droidwin.com/fix-bluetooth-not-working-issue-in-windows-11/

https://www.digitbin.com/fix-bluetooth-not-working-in-windows-11/

https://techwiser.com/fix-bluetooth-not-connecting-audio-lag-windows-11

https://www.youtube.com/watch?v=wEgslnYl2OQ

https://www.youtube.com/watch?v=vH095EanlJo

6) Try the Bluetooth troubleshooter at Settings > System > Troubleshoot > Additional Troubleshooters.

7) Try turning off Fast Startup at Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change settings that are unavailable > uncheck Fast Startup.

8) If this was caused by a Version Update then for 10 days you can roll it back in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool which is explained more here: https://www.droidwin.com/how-to-stop-only-a-specific-update-from-installing-in-windows-11/

If that doesn't work you can also Go Back in Repair Mode as shown here: https://www.elevenforum.com/t/boot-to-advanced-startup-winre-in-windows-11.425/

You can also let the Updates install again as they may not cause the same problem, then if they do use one of the above methods to remove and block them.

9) If you think the BT adapter has failed, you can replace it easily with an inexpensive USB nano adapter like this one: https://www.amazon.com/ZEXMTE-Bluetooth-Receiver-Transfer-Wireless/dp/B0775YF36R/ref=bmx_1/144-8846981-0178846?

10) Run System File Checker/DISM in WIndows 11: https://www.elevenforum.com/t/use-system-file-checker-sfc-to-repair-system-files-in-windows-11.720/

11) If that doesn't fix it then you can do a Windows 11 Repair Upgrade which reinstalls Windows while saving your files and apps in place, brings it up to the latest version by the most stable method, takes about an hour and resolves most problems: https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

download and install it.

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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Thanks for your reply. I will try these suggestions

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I'm glad to help. Keep me posted on your progress as I will be here to help until the case is resolved.
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I tried all the applicable fixes. My Bluetooth does show up in windows. The previously paired soundbar no longer pairs after it was removed. Thanks.

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Hi again -

Try these additional fixes updated for Windows 11 bluetooth not pairing:

https://allthings.how/9-ways-to-fix-when-window...

https://www.lifewire.com/fix-bluetooth-not-work...

https://gadgetstouse.com/blog/2021/09/26/fix-wi...

https://windowsreport.com/windows-11-bluetooth-... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.techlicious.com/how-to/how-to-fix-b...

https://itechhacks.com/bluetooth-not-working-wi...

https://www.guidingtech.com/top-ways-to-fix-blu...

https://www.droidwin.com/fix-bluetooth-not-work...

https://www.digitbin.com/fix-bluetooth-not-work...

https://techwiser.com/fix-bluetooth-not-connect...

https://www.youtube.com/watch?v=wEgslnYl2OQ


https://www.youtube.com/watch?v=vH095EanlJo


Please report back results for each step in each link, so I know what else to suggest. I will keep helping you until this is resolved.


_________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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I have now updated all of the steps in my first post for WIndows 11, so you can go back to the first post to try them now with the many new fixes in my last post, as well as full support for Windows 11.
Thank you for your patience. I am here to help until the problem is resolved.

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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Wow! Thanks so much for all your help!

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I am glad to help. Keep me posted on your progress as I will be here to help until the case is resolved.
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Thanks for all your help. I am unable to resolve this.I The computer is now at the computer shop. Hopefully they will not have to do a clean install of Windows. I really appreciate all the great info. Have a great Holidays!

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I'm sorry that you had to take it to a shop. I do hope they zero in on the cause without having to do a Clean Install. But if none of the steps I gave earlier can fix it, sometimes it requires that.

If you want to do a Clean Install yourself to save the usual $150+ charge, it is a great learning experience and is laid out here:

https://www.groovypost.com/howto/clean-install-...

https://pureinfotech.com/clean-install-windows-11/

Either way, keep me posted on your progress as I will be here to help until the case is resolved.
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Last updated November 29, 2024 Views 920 Applies to: