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system32/config/systemprofile/Desktop is not accessible - Access is denied

It all started when i tried to update Intel graphics card after installing the update I restarted my laptop and a error pop up and said trying to resolve issue, then it would load and fail when I tried to put my laptop on safe mode it would go to the desktop but this would pop up system32/config/systemprofile/Desktop is not accessible - Access is denied 

And on top of that my mouse wouldn't work then it would say your pc ran into a problem again. Please I need help dont know what to do anymore.

Hi Jude

I am Dave, an Independent Advisor, I will help you with this . . .

Boot your laptop into Safe Mode

Open Windows File Explorer

On the View Ribbon, check the box marked 'Hidden Items'

Navigate to this folder: C:\users\Default\

Right click and copy the Desktop folder that is contained in the Default Folder

Navigate to: C:\Windows\system32\config\systemprofile

Right click inside systemprofile and Paste the Desktop folder into the systemprofile folder

Restart (not shut sown) your PC
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MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Question Info

Last updated April 18, 2025 Views 461 Applies to: