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Q: System restore error 1 This thread is locked from future replies

I'm trying to restore windows on my compaq 6000 but I get system restore error error 1 message and when I close out it cycle back to the same thing 


Hello,

Thank you for posting your question on Microsoft community.

I would like to know some information about the issue so that we could help you better.

1. What is the reason for performing system restore?
2. Does your computer boot to the desktop?
3. Are you trying to restore Windows from Windows recovery environment?

I appreciate you for providing details about the issue and your efforts towards resolving it.

This issue may occur if the service required by system restore to work properly is not running.

If your computer boots to the desktop, I would suggest you to try following methods and check if it helps.

Method 1:
Please make sure that the volume shadow copy service is running and set as automatic. Please follow these steps.

a. Click Start, type services.msc in the start search box and press Enter.
b. Right click "Volume Shadow Copy" and click properties.
c. Please make sure that startup type is automatic and service status is running.
d. If not, select startup type as automatic and click "Start".
e. Click apply and ok.

If it does not help, use method 2.

Method 2:
Start your computer in safe mode and then perform system restore.
Refer this article:
Start your computer in safe mode
http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

Also see:
System Restore
http://windows.microsoft.com/en-US/windows7/products/features/system-restore

Note: When you use system restore to restore the computer to a previous state, programs and updates that you installed are removed.

I hope this information helps.

Please do let us know if you need any further assistance.

Thank you

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Reason for restore is my pc wasn't performing well and no it won't boot to desktop and I was doing a complete restore to factory settings

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Hello,

Thank you for your response.

I appreciate your time.

I would suggest you to run startup repair from Windows recovery environment and check if it helps.
Refer this article:
What are the system recovery options in Windows?
http://windows.microsoft.com/en-us/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7

If it does not help, then run bootrec commands in the command prompt from Windows recovery environment.
Refer this article:
Use Bootrec.exe in the Windows RE to troubleshoot startup issues
https://support.microsoft.com/en-us/kb/927392

If you still want to restore factory settings, then please make sure that you have a backup of your data and files.

Please keep us updated on the status of the issue.

Thank you

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2 people were helped by this reply


When I turn on my brother's computer system restore immediately enables. Then I try to accept and then Error 1 pops up. Will show video soon
Mimiguy2 :)

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Mimiguy2 :)

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Mimiguy2 :)

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Hello,

Thank you for the reply.

I appreciate your patience.

Did you try using suggestions provided in my previous responses?

If not, please follow the suggestions and reply with results.

Thank you

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Same here

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Hello,

Thank you for the update.

I appreciate your time.

I would suggest you to refer this article and check.
Refer:
https://support.microsoft.com/en-us/kb/245412

Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
https://support.microsoft.com/en-us/kb/322756

Thank you

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Question Info

Views: 3,033 Last updated: April 10, 2018 Applies to: