system restore: 0x80070570.__

i get this error code when trying to do a system restore: 0x80070570.
Before that I was getting a different error code--ox80070005. Then I turned off Norton & tried to restore again and got the error code mentioned above.  What do I need to do?
 

Question Info


Last updated August 19, 2018 Views 12,402 Applies to:
Answer
Hi,
 
Method 1: I would suggest you to follow these below steps provided by J Mc, and check if the issue gets fixed.
 
 
If the above provided method doesn't resolve the issue then you may try method 2.
 
You can solve some computer problems by checking a drive or drives for errors. For example, you can check your computer's primary hard disk to fix some performance issues, or you can check an external hard drive if it's not working properly.
 
Follow the below steps:
 
1. Open Computer by clicking the Start button, and then clicking Computer.
2. Right-click the drive that you want to check, and then click Properties.
3. Click the Tools tab, and then, under Error-checking, click Check now. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will report problems but not fix them.
To perform a thorough check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the drive itself, and it can take much longer to complete.
To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
4. Click Start.
Refer the below link for more details:
 
 
Thanks and Regards:
I. Suuresh Kumar- Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.