"System Fix" malware corrupted Windows on my PC. What now?

Hello,

 

My PC was infected with the malware known as "System Fix," a trojan which bombarded me with pop-ups threatening that my system would fail if I didn't immediately buy their $80 full-version software. I downloaded SpyHunter and removed the malware, but my desktop is now black, my desktop icons are gone, and my programs and Internet Explorer take longer to load. I'm assuming that the Windows on my PC was corrupted. Any way I can fix this? Thank you!

 

Question Info


Last updated November 3, 2018 Views 1,805 Applies to:
Answer
Answer

Hi,


Remove System Fix (Uninstall Guide) <-- read this link for removal instructions
http://www.bleepingcomputer.com/virus-removal/remove-system-fix

Use the methods in the above guide FIRST and those in the previous troublshooter
to be sure the malware has been totally removed. Those may also restore your system
back to its normal working order.

------------------------------------------------------------------------------------------------------------

If needed :

All your files and programs should still be on the computer. Be sure you are logged on
as ADMIN and use Start - Computer  or   Windows Explorer to naviage to

C:\Program Files      for your programs - you can put shortcuts back on the Start Menu.

C:\Users\Your User Name    for your files.

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You can try a System Restore HOWEVER make sure it is back to a point before you
contracted the malware IF you have those points available.

How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html

--------------------------------------

These help is some cases - you need to ensure the date on the files is before you
contracted the malware.

There are backups in the C:\Windows\System32\Config\Regback folder.


Use these methods to replace the registry with a backup.

Boot with a Windows 7 disk. Both of the below accomplish restoring
a registry backup.


How to recover from a corrupted registry that prevents Windows XP
from starting ( Vista and Windows 7 also using the manual instructions)
http://support.microsoft.com/kb/307545/

Check this thread - you can use the Command Prompt of a boot disk or Recovery.
(This is Vista and Windows 7 is the same)

http://social.technet.microsoft.com/Forums/en-US/itprovistasetup/thread/55f98088-0fc3-4371-a005-d95a457d9de6

========================================

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

If you need to make repair disks - these help repair Windows not re-install.
Often a Repair Disk will help when the Recovery Disk does not - Use OPTION 2 to
make the disk.

How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

========================================

If needed try a Repair Installation which allows you to keep the programs and data though
redundant backups are always a good idea.

How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html

Hope this helps and Happy Holidays!


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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