Sync Google Contacts with Windows People App

I'm using the Windows People and Mail apps on a new Toshiba laptop running Windows 8.1.

I'm having difficulty with my connected Google account. I'd like to see my Google contacts within the People app. After connecting the Google account (I followed these instructions: http://windows.microsoft.com/en-in/windows-8/use-google-windows-8-rt) I see a snapshot of my Google contacts in the People App. However, when I make changes to contacts in Google, I'm not seeing these changes in the People app...even after closing and re-opening the app to force it to sync/update.

I presently use Google to keep my contacts and calendar. While I realize I cannot maintain my Google contacts and calendar within the Windows apps, I expected that I would be able to see a synced/updated snapshot from the apps.

I'd appreciate any suggestions.

Thanks,

Bob

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Hi Bob,

1.      Is the issue confined to People App?
2.      Are you able to sync Google account with other Apps?
3.      Did you try to unsync and resync the google account with people app?

Please try few methods below and check if this helps in resolving the App issue.


 Method 1: Download and run the Modern UI App troubleshooter and check.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab


Method 2
: Check Google to Sync contacts in People App.

a.       Open People App.
b.      Press Windows Key + C to open charms bar.
c.       Click on Options.
d.      Check Google to sync contacts.


Method 3
: Remove the Google account and add it again.

Step 1: To remove Google account.

a.        In People App, press Windows key + C.
b.      Click on accounts.
c.       Click on Google account.
d.      Click Remove account.

Step 2: Follow the steps to add the account.
a.       In People App, press Windows key + C.
b.      Click on accounts.
c.       Click on Add account.

 
Method 4
: Please follow the troubleshooting steps in the link below.
http://windows.microsoft.com/en-GB/windows-8/what-troubleshoot-problems-app


Hope this helps. Please get back to us if you have any more questions. We are here to assist you.

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These suggestions did not help. I am able to sync google with other apps, but not with the People App. The initial import of contacts works OK. But, after that...each time I launch the app is says it is syncing, but no new contact data comes in from Google.

Any other suggestions?

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I have the same issue - the People App seems to take several days to display finally contacts I have added to the Google.


I have also deleted one contact, but it is still displayed in the People App.


Removing/Adding account is useless.

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Hi Bob,

 

 

I would suggest you to contact Google Apps Documentation and Support for further assistance on this issue.

https://support.google.com/a/topic/1633637?page=table.cs

 

Hope this information helps.

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I need to know this answer as well.  I successfully connected my Google Account in the Windows 8 People app, and my Google Contacts appeared in the Windows 8 People app, but changes to my Google Contacts are NOT syncing to the contacts in the Windows 8 People app.

Telling a Microsoft customer to contact Google to fix what is clearly a Microsoft problem is NOT helpful.  Please post the solution.  Thank you.

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  1. Yeah 3 months passed no action. Great support guys! Great job you are doing. So you would know, dear ms team, apple products work with google no probs.

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I followed and tried all the methods above and I can't sync my Gmail contacts with the People app.

The sync, when initially defined it is NOT an active sync, so when you update/add/change/remove a contact in your Gmail account you must Remove the Google account from People and re-add it.

Yes, this "amazing" method is the official answer from MS and they even documented it all over their support pages and above here by Vijay.

I really pity Vijay and his colleagues as they need to handle the stupid approach of MS.

Anyhow, after a few months fighting this, adding and removing the Google account from People, today and for the last weeks and a half it just won't sync at all!

I tried all the methods described here and nothing works.

My conclusion is that I wasted my money purchasing a Windows tablet.  The only way a windows tablet will be useful is if you manage all your emails and contacts on a MS platform, be it Hotmail or outlook.

For the rest of the world (a majority) we better go with an Android tablet.

Any suggestions from Support?????????????????  What to uninstall, what to restart?

AndresK

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Same issue. Google contacts don't sync. Even the initial sync doesn't happen. Nothing happens. Same to Google calendars.

I thought this were such a basic functionality that I don't understand while MS doesn't have millions of complaints coming their way yet? It's fine if it's Google's fault for changing the protocol, but MS should at least provide an alternative.

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It is now May 2015 and People App has not changed.  This problem still exists.  I have to delete my google account from People then reconnect when I make contact changes.  Google contacts have had several improvements since 2013, when this thread was created, but MS People still has basic problems.  Come on Microsoft People people, keep up !

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Last updated October 8, 2024 Views 6,152 Applies to: