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switching out of S mode not working

I got this laptop that runs windows 11, and it was fine switching out. But after an update that no longer works, I have clicked the button and waited several times now, restarted and shut down the laptop, it doesn't work, I have waited for up to an hour of letting it say, "getting it for you", it doesn't work, I have tried several times now but no success, it would be greatly appreciated if this was fixed, please and thank you.

Answer
Answer
I'm sorry to hear that the steps didn't resolve the issue:

1. Try resetting the MS store:
Press Windows + R then type 'wsreset.exe -i' (without the quotes)
Hit Ok, wait 10 second then try to switch out again.

2. If the issue persists, try uninstalling the latest Windows Update causing the issue: https://support.microsoft.com/windows/how-to-un...

3. If none of the solutions work, a System Restore might be helpful. Keep in mind that this process will uninstall programs and drivers added since the restore point was established, but your files will be safe.

Press the Windows key + R to open the Run dialog box.
Type "rstrui.exe" and press Enter.
The System Restore window will open. Click "Next."
Select a restore point from a date when your computer was working correctly.
Click "Next," then "Finish."
Your computer will restart, and the system will be restored to the selected restore point.
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Last updated April 17, 2025 Views 29 Applies to: