Switching Between Virtual Desktop Not Working

After my Laptop sleeps, I cannot use any shortcut to switch between virtual desktops. Neither the Ctrl+Win+ArrowLeft/ArrowRight nor swiping left or right with four fingers on my trackpad. It goes back to working if I restart my device or occasionally after my machine hibernates.

I am running the newest version of Windows 11 and I am running the newest version of my laptop's BIOS.

Answer
Answer

Hi Hobbesters,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

If you're experiencing issues with switching between virtual desktops after your laptop sleeps, there are several troubleshooting steps you can try to resolve the issue. Here are some suggestions:

1. Update Graphics Drivers: Ensure that your graphics drivers are up to date. Outdated or incompatible graphics drivers can cause issues with display-related functions. Visit the website of your laptop's manufacturer or the graphics card vendor to download and install the latest drivers.

2. Reset the virtual desktops. To do this, right-click on the Taskbar and select "Task view". Then, click on the "New desktop" button to create a new virtual desktop. After that, close all the virtual desktops and try switching between them again.

3. Windows Desktop Manager Service: Restart the Windows Desktop Manager service. Press `Win + X` and select "Task Manager." Locate "Windows Explorer" in the list, right-click on it, and choose "Restart." This will restart the Windows Desktop Manager service.

4. Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC. Start your PC in safe mode in Windows - Microsoft Support

5. Creating a new user account is an effective troubleshooting step because it can help determine whether the problem is related to the entire system or just to a specific user account. Please follow the steps below to create a new user account: Create a local user or administrator account in Windows - Microsoft Support 

 

If the problem does not exist under the new account, the problem may be related to your previous user profile. In this case, you can try to repair or reset the profile of your existing user account, or continue using a newly created account.

6. Check Event Viewer: Look for any error messages or warnings related to desktop switching or graphics in the Event Viewer. You can access the Event Viewer by typing "Event Viewer" in the Windows search bar.

I hope this helps.  If there is anything not clear, please do not hesitate to let me know.

 

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

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Last updated May 1, 2024 Views 462 Applies to: