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stuck on Blue screen during using device
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Blue screens are often caused by bad drivers. If you have any non-essential hardware, disconnect them, only keep your mouse and keyboard attached.
If that does not work...
Power on and off your computer three times
How do you do that?
Power on, when you see the Windows Logo - power off
Power on, when you see the Windows Logo - power off
Power on, it will then your computer will boot into the Advanced Recovery environment
You might be asked to sign in with your Microsoft Account or Local Account password.
Click Advanced Options
Click Troubleshoot
Click Advanced Options
Click System Restore, see if you can go back to an earlier time.
If not, boot into the recovery environment again, then try performing a startup repair.
Perform the startup repair a couple more times then restart again to see if you are able to boot to the desktop successfully.
If that does not work, boot into the recovery environment, then click 'Go back to previous version of Windows'
If that does not work.
Power on and off your computer three times
On the third time, your computer will boot into the Advanced Recovery environment
Click Advanced Options
Click Troubleshoot
Click Reset this PC
Click Keep my files
Choose your account
Enter your password
Click Continue
Click Reset
If that does not work.
Go to a working computer, download, create a bootable copy, then perform a clean install.
Step 1: How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...
Step 2: How to: Perform a clean install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...
If there are files on the drive you want to recover, see - How to: Perform a Custom install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...
Step 4: how to recover your files from Windows.old:
https://answers.microsoft.com/en-us/windows/for...
Andre Da Costa
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Andre Da Costa
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You can reinstall Windows 10 at any time and it will not cost you anything !
Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers
Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues
Click this link:
https://www.microsoft.com/en-us/software-downlo...
to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool
Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10
If you have problems booting from a boot disc, you may have UEFI BIOS:
Insert the Bootable Installation Media, then go into your BIOS and make the following changes:
1. Disable Secure Boot
2. Enable Legacy Boot
3. If Available enable CSM
4. If Required enable USB Boot
5. Move the device with the bootable disc to the top of the boot order
6. Save BIOS changes, restart your System and it should boot from the Installation Media
Power to the Developer!
MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD
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Question Info
Last updated July 14, 2022 Views 75 Applies to: