Recently I've been have in' serious sound issues, and no one has been able to help me yet. I don't want to reinstall windows, since it will take me days to get my PC back to where it is now. I also don't want it because I have read that in most cases, reinstalling windows doesn't solve the issue.
I've already tried the following:
-Latest BIOS update,
-Reinstalled/updated drivers, even rolled back a couple of times,
-Disabled all enhancements.
I have also run a LatencyMon run:
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CONCLUSION
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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be
executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:09:38 (h:mm:ss) on all processors.
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SYSTEM INFORMATION
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Computer name: DESKTOP-3NOMPHM
OS version: Windows 10 , 10.0, build: 17763 (x64)
Hardware: Inspiron 5570, Dell Inc., 09YTN7
CPU: GenuineIntel Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
Logical processors: 8
Processor groups: 1
RAM: 12185 MB total
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CPU SPEED
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Reported CPU speed: 180 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and
temperature.
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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine,
the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 101396.10
Average measured interrupt to process latency (µs): 23.194629
Highest measured interrupt to DPC latency (µs): 101389.20
Average measured interrupt to DPC latency (µs): 17.008136
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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 200.686111
Driver with highest ISR routine execution time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation
Highest reported total ISR routine time (%): 0.006458
Driver with highest ISR total time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation
Total time spent in ISRs (%) 0.012267
ISR count (execution time <250 µs): 60647
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 101671.941667
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
Highest reported total DPC routine time (%): 0.784760
Driver with highest DPC total execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
Total time spent in DPCs (%) 0.997331
DPC count (execution time <250 µs): 1120092
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 1269
DPC count (execution time 1000-1999 µs): 163
DPC count (execution time 2000-3999 µs): 1
DPC count (execution time >=4000 µs): 0
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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process
is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: chrome.exe
Total number of hard pagefaults 23524
Hard pagefault count of hardest hit process: 5388
Number of processes hit: 108
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PER CPU DATA
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CPU 0 Interrupt cycle time (s): 81.224272
CPU 0 ISR highest execution time (µs): 200.686111
CPU 0 ISR total execution time (s): 0.553970
CPU 0 ISR count: 58565
CPU 0 DPC highest execution time (µs): 101671.941667
CPU 0 DPC total execution time (s): 42.752823
CPU 0 DPC count: 1017133
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CPU 1 Interrupt cycle time (s): 15.051593
CPU 1 ISR highest execution time (µs): 130.878333
CPU 1 ISR total execution time (s): 0.012089
CPU 1 ISR count: 1829
CPU 1 DPC highest execution time (µs): 100840.452778
CPU 1 DPC total execution time (s): 1.161153
CPU 1 DPC count: 22119
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CPU 2 Interrupt cycle time (s): 15.738031
CPU 2 ISR highest execution time (µs): 31.696111
CPU 2 ISR total execution time (s): 0.001198
CPU 2 ISR count: 205
CPU 2 DPC highest execution time (µs): 101287.627778
CPU 2 DPC total execution time (s): 0.396806
CPU 2 DPC count: 20523
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CPU 3 Interrupt cycle time (s): 19.813998
CPU 3 ISR highest execution time (µs): 23.939444
CPU 3 ISR total execution time (s): 0.000307
CPU 3 ISR count: 48
CPU 3 DPC highest execution time (µs): 206.958333
CPU 3 DPC total execution time (s): 0.034417
CPU 3 DPC count: 9197
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CPU 4 Interrupt cycle time (s): 18.451788
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 101288.637222
CPU 4 DPC total execution time (s): 1.131745
CPU 4 DPC count: 19193
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CPU 5 Interrupt cycle time (s): 21.371319
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 101278.307222
CPU 5 DPC total execution time (s): 0.269653
CPU 5 DPC count: 9744
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CPU 6 Interrupt cycle time (s): 14.816226
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 100945.181111
CPU 6 DPC total execution time (s): 0.352605
CPU 6 DPC count: 14007
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CPU 7 Interrupt cycle time (s): 19.009167
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 564.580
CPU 7 DPC total execution time (s): 0.043548
CPU 7 DPC count: 10176
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