Original title: Startup Repair cannot repair this computer automatically. I am also unable to boot Windows 7 from my Windows 7 CD.
This afternoon, I was starting to use my computer. When I tried to bring it out of sleep mode, it wouldn't respond. I had to power off the computer and restart it. From there the computer would take me to the Starting Windows section of the Windows 7
boot and then I would experience a black screen. When I restarted the computer again, I ran the Startup Repair and it couldn't fix the problem. The problem signatures are listed below.
Problem Event name : StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201006
Problem Signature 05: AutoFailover
Problem Signature 06: 10
Problem Signature 07: NoRootCause
POS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
When I send the information to Microsoft I receive the message: "If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer. If you continue to see this message, contact your system administrator or computer manufacturer for assistance."
I haven't had any new devices connected to the desktop but I removed all of the USB devices with the exception of the mouse and keyboard and still had the same results.
The root cause found on the startup repair comes back with "Startup Repair has tried several times but still cannot determine the cause of the problem."
I tried the system restore as well and have run into the same problem. I ran the Windows Memory Diagnostic and it came back okay. When I try to boot from the Windows 7 disk the startup repair runs into the same issue. I tried to call the technical support for the company I purchased the computer from but they are closed until Monday. Any ideas on where I can proceed from here or am I out of luck until Monday?