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Start menu isn't working (Critical Error)

I am facing issue whenever i open the start menu, it shows a warning window stating "Your start menu isn't working. We'll try to fix it the next time you sign in" but the problem is not resolved even after doing multiple sign in and sign outs. If there are any way to resolve this problem please do help me out here. Because of this issue I am not able to access any of the apps. Image

Hi, I am Dave, I will help you with this.

1
Open Task Manager (Ctrl + Shift + Esc)

Click File - Run new task

Tick the box marked 'Create this task with administrative privileges'

Type regedit into the box and click OK

Click View and make sure 'Address Bar' is turned on

Paste this into the Address Bar at the top and hit Enter

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService

On the right hand pane, double click 'Start'

Change the value date to 4 then click OK

Close the Registry Editor

2
Open Task Manager (Ctrl + Shift + Esc)

Click File - Run new task

Tick the box marked 'Create this task with administrative privileges'

Type powershell into the box and click OK

Paste this command into Powershell and hit Enter

Get-AppxPackage Microsoft.Windows.ShellExperienceHost | reset-AppxPackage

Paste this command into Powershell and hit Enter

Get-AppxPackage Microsoft.Windows.StartMenuExperienceHost | reset-AppxPackage

Close PowerShell and restart (not shut down) the PC.
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Hello,

See if this fix helps you:

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Note: Included link in this reply refers to blog by a trusted Microsoft MVP.

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Question Info

Last updated April 17, 2025 Views 3,007 Applies to: