Hi
I hope someone can offer some advice as I am completely stuck.
I know there are lots of topics about this issue and I have checked some but I still haven't found an answer that helps my issue.
The main problem is that I have the blue screen with the spinning circle when trying to boot my pc (windows 10) and I cannot find a way to enter safe mode. I have read that you should press ctrl+alt+delete which will bring up a menu but for me it does not.
I tried f8 when booting to enter safe mode but that did nothing.
I also read that if you can get to the login screen you can press the power button in the corner to reboot in to safe mode, however when I occasionally do see the background image appear where the login screen usually is, there is no login box or power button, only the network icon. Pressing anything at all brings up the spinning circle again.
I unplugged everything from the pc (Inc. network cable) except the monitor and power cable and the issue still remains.
I am lost for what to do now as nothing i have tried works and I am stuck with this spinning circle!
Also to note, this started out as an issue with apps not loading so i found a site with a number of suggestions, one of which was to change permissions on the c drive.
This didn't solve the issue but I noticed that it had removed my pc pin for some reason and when I tried to add it again nothing would happen, I clicked add and nothing.
In the end I did the windows reset pc method hoping that would sort it out and after this the issue still remained.
I downloaded a program from tweaking.com to reset windows 10 permissions and before running it it suggested to switch the pc off and unplug etc to drain the power. When I turned the pc back on is when i got the spinning circle for the first time.
Hopefully I haven't missed anything, any help would be greatly appreciated!
Thank you 😊