I have two problems in windows 10 which are likely connected. Today I tried to access my firewall settings to allow a website to be bypassed. When I clicked on "Firewall and network protection" nothing opened up. However, I now have a flashing blue circle
on my mouse cursor. I have tried rebooting but this didn't help. I presume something has happened regarding the firewall, but I can't access it to turn it off or change the settings. As I am not a techie, please be kind and answer using step by step or non-technical
Thanks in advance.
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Try going back to a previous Windows point to repair.
Follow the steps below to restore your computer to a previous date using a restore point:
1- Type recovery in the search box of the taskbar and choose Recovery (Control Panel).
2.- Click on Open System Restore.
3.- Click on Next.
4.- Select your restore point, and click Next.
5.- Click on Finish.
The computer will reboot and present a message on the desktop confirming that the restoration was successful.
Hope this helps. Keep us posted on the status for further assistance.
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