Sound setting after windows 10 update, version 1903

Updated to windows 10 version 1903 yesterday, but some sounds of videos/movies are very low. So I open the sound setting, then realized that under the enhancement tab, the options were replaced by 3 new options (night mode, 3D immersion and phantom speaker). Previously, I can fix this by checked the loudness equalization, but it is gone now, so any idea to handle this issue ?
 

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Last updated February 18, 2020 Views 1,876 Applies to:
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Answer

Hi Hee,

Thank you for the Microsoft Community Forums.

I can understand the situation must be difficult for you when things do not work as they should. I appreciate your approach towards sorting this issue out. We’ll definitely look into this for you. I see that the options are changed for Enhancement tab.

Installing Microsoft HD Audio driver might fix problems with sound. We can try a few steps and check if it makes any difference in the volume level.

Refer this article on Fix Sound problems in Windows 10 and try the suggestions showing under the Run the audio troubleshooter and Uninstall your audio driver sections.

Let us know how it goes.

Regards,

Naveen M

Microsoft Community – Moderator

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