Hi, I'm Elise, and I'd be happy to help with your issue.
It looks like a bug with the Sony software, unfortunately only they can really solve this, so I would suggest contacting their support desk.
The only other suggestion I can give for trying to resolve the issue yourself, is to try right click the installer and select to run as administrator.
Please let me know if you need any further assistance.
Kind Regards,
Elise
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