Somewhat frequent BSODs where audio and cursor starts stuttering before the crash and straight up blue screen.

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my working hours vary & I usually reply between 10:00 pm & 6:00 am EST(UTC -5) Monday to Sunday.

I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check if you have minidump files on the PC so that we can further examine what is the root cause of the issue?

Press Windows key + E (To open File Explorer)

Click "This PC" > then follow the file path:

C:\Windows\Minidump

Copy the Minidump files and save them to another location like Desktop or Documents.

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

To upload and share the link using One Drive:

Go to this link: https://onedrive.live.com/ then upload the file.

Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...


Let me know how it goes and I hope that helps.

Bernard

Hi. there is nothing generating in C:/Windows/Minidump. Should I run driver verifier again in order to force it to generate? I have done it once before and it worked.

Hi, yes, please run a driver verifier to force and generate a Minidump file, in addition, let us configure the Minidump files first then upload the Minidump files if you encounter BSOD again, kindly follow the steps below:

Press the Windows key + R then type in:

Sysdm.cpl

Then hit OK

Select "Advanced" > Under "Startup and Recovery" select "Settings"

Under Write debugging information > Select "Automatic memory dump"

Under the Dump file, type in:

%SystemRoot%\MEMORY.DMP

Then hit OK and restart the PC.

Reference: https://windowsreport.com/enable-minidumps-on-w...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Note: Please upload the Minidump files once the PC crashes again, as it will now create logs.

Hello, how do I run the driver verifier? I have followed the instructions you have put above.