SOLVED - DOWNLOADING HVEC VIDEO CODEC

February 21, 2022 | Order number 3659634052

HEVC Video Extensions

$0.99

Completed

Total $1.07

Paid with PayPal (*** Email address is removed for privacy ***)

- HEVC already paid

- Reinstalled WIN 10 PRO

- Asked to pay again for HEVC License

Answer
Answer

Solution - I needed to sign in to my PC with the Microsoft Account that had the paid HVEC codec. Once I did that, I was able to install the HVEC codec effortlessly from the Microsoft store.

Prior, I had been signed in to my PC with my local account. Signing into my PC with my Microsoft Account, allowed Microsoft Store to access my account history.

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Question Info


Last updated March 25, 2025 Views 4,237 Applies to: