So called update KB4023057 kills my internet. How to stop it from downloading?

This question has been asked a number of times with absolutely no reply.

Issue is?

Win 10 1609 home - If I go into admin/services/windows update and disable has no effect as it auto downloads as an app not as an update.

Sneakey? I am Not sure but obviously NOT.

Look at new updates and its is not there but look at new apps and there it is. Even after re-imaging system to a time when this KB did not exist.

Tried wshideshow and it is not there so cannot hide it.

 -

troubleshooter says -wifi does not have a valid IP connection - running troubleshooter again then gives - website (www.m===s===.com) is on line but isnt responding to communication attempt.

All the ipconfig and netsh commands do not work. Resetting router does not work.

No reply from msoft and nothing on the net yet but 160 peeps have reported this issue since release oct 2017.

Very tiring to re-image and reset up drivers etc only to see this KB back.

Update 1790 kills my toshiba bluetooth so no help there.

HP laptop on win 10 pro 1709 is ok and no issue.

What to do now to prevent it from downloading and updating win10 as it kills my internet and no way i know of fixing ?

***Moved from: Windows / Windows 10 / Windows update, recovery, & backup***

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Option 1: Use the Network Troubleshooter
Open Start > Settings > Update & security > Troubleshoot
Scroll down
Click Network adapters
Click Run the Troubleshooter

Option 2: Use Networking Commands
Type cmd in Windows Start Search box
Right click on cmd.exe > Run As Administrator
Type netsh winsock reset and press Enter
Type netsh int ip reset and press Enter
Type ipconfig /release and press Enter
Type ipconfig /renew and press Enter
Type ipconfig /flushdns and press Enter

Option 3: Turn Off Firewall temporarily

Option 4: Turn off anti-virus and malware protection softwares

Option 5: Update Network adapter driver
Windows Key+X (Or right click on Start)
Click Device Manager
Expand Network Adapter
Right click on your network adapter
Click Update Driver Software
Click Browse my computer for driver software
Click Let my pick from a list of device drivers on my computer
Choose the driver
Click Next to update
If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software
Restart your computer

Option 6: Update driver from manufacturer's website
Go to the website of the network adapter's manufacturer or computer's manufacturer
See if some driver is released for your model and OS
If yes, download that
In Option 2, you click Update Driver Software, in place of this, click Uninstall
Install the downloaded driver
Restart your computer

Option 7: Rollback the Driver
Windows Key+X
Click Device Manager
Expand Network Adapter
Right click on your network adapter
Click Properties
Go to Driver tab
If there is rollback option, click it
Reboot your computer

Option 8: Uninstall the Driver
Windows Key+X
Click Device Manager
Expand Network Adapter
Right click on your network adapter
Click Uninstall
Reboot your computer

Option 9: Network Reset (Last Resort)
Windows Key+X > Settings
Network & Internet > Status > Network Reset
Reboot your computer
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 05:00 AM - 05:00 PM

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How to Block a Windows 10 Feature Update and Why You Might Need To
https://www.groovypost.com/howto/block-windows-...

More if needed :

Uninstall and Hide that update.

Windows Update : FAQ
https://support.microsoft.com/en-us/help/12373/...

How to temporarily prevent a Windows Update from reinstalling in Windows 10
https://support.microsoft.com/en-us/help/318392...

How to Uninstall and Block Updates and Drivers on Windows 10
https://www.howtogeek.com/223864/how-to-uninsta...

How to block unwanted Windows Updates in Windows 10
http://www.thewindowsclub.com/block-unwanted-wi...

Please let us know the results and if you need further assistance.
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.



Try updating the Network adapter driver from the PC's Support Downloads webpage. http://answers.microsoft.com/en-us/windows/wiki...

Try Rolling back and then Uninstalling the Network adapter driver in Device Manager. Right click Start to open Device Manager, choose the Network adapter you're using, on Driver tab choose Roll back, restart PC. If that doesn't help try Uninstall, restart to reinstall.


If nothing else works check which version of WIndows 10 you're running at Settings>System>About. If not 1709 what I would do if you haven't yet is manually install Fall Creator Version 1709 by installing Media Creation Tool and choosing to Upgrade Now. http://windows.microsoft.com/en-us/windows-10/m.... This the most stable method to upgrade to the new version (which you need anyway) and will bring you fully up to date with reinstalled Windows that often will solve any other problems you have.

Check at Settings>Update & Security>Windows Update under Installed Updates for the WIndows Update installed before this problem started. You can uninstall it from the link there to see if the problem goes away.

You can also try to System Restore to a point before the problem began: http://home.bt.com/tech-gadgets/computing/how-t...

Then after a restart immediately run the Hide Updates tool to block the problem Update: https://www.howtogeek.com/224471/how-to-prevent...

If still no luck then I'd download the latest media for your version of Windows 10 from this site, click on the ISO or open the bootable media, right click Setup to run it as a Repair Install: https://www.heidoc.net/joomla/technology-scienc...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
----------------------------------
I am a volunteer and not Microsoft.

Over 100,000 helped in forums for 10 years. I don't quit for those who are polite and cooperative.

Windows MVP 2010-20

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Nice to see all the replies and I thank all for their responses but unfortunately none are suitable.

As I wrote - this KB is not an update so wshideshow  no good.

Hide and block an update is useless with regard to the KB being installed as an app, NOT an update. Not sure how many times i need to write this.

netsh and ipconfig no good.

reloading drivers, system restores - no good.

A re-image to a time before KB release needs a method of stopping the KB from being installed and running as an app immediately the reimage finishes and before i reconnect the internet.

Pity those replying do not read my post as I have already tried all suggestions and all are NO good.

I dont want V1709 which kills my bluetooth so no good. I assume the 'latest media' of my version is 1709 and I dont want it installed as it kills my bluetooth.

Indeed a reimaged v1609 runs ok but for how long?

I have managed to delete the KB as a deleted app and so far all is ok. So that alone indicated that all those suggestions above are not suitable. Standard answers do NOT truly and accurately address my issues and seem to be generated by a computer robot.

In effect, all replies NO good as none show me how to prevent the KB app (not update) from loading and running after a re-image and before net re connection.....that is, kill it, remove it, delete it, stop it from downloading before it has a chance to run.....

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Are you on Version 1607? Check at Settings > System > About.

If so I'd download Version 1703 and run it as an Upgrade over your present install.

Then see if it loses the Update, or accepts and installs it.

Also there is nothing anywhere on the internet or in Microsoft including the database of all Microsoft Windows Updates, for that KB number. It would not have a KB number if it wasn't a Windows Update. Can you reconfirm the KB number again?

Here is the download for v.1703: https://tb.rg-adguard.net/public.php

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
----------------------------------
I am a volunteer and not Microsoft.

Over 100,000 helped in forums for 10 years. I don't quit for those who are polite and cooperative.

Windows MVP 2010-20

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Yes there is NO KB4023057 because, as I have explained if you chose to read my issue, it is an app, NOT an update. This means it will not appear as an update, cannot be stopped via a service or the wsshowhide.diagcab  app.

I shall write that again: it is an app, NOT an update. This means it will not appear as an update, cannot be stopped via a service or the wsshowhide.diagcab  app.

Yes, I am on 1607.

I shall try the 1703 upgrade. Hopefully, it wont kill my bluetooth as 1709 does.

Nothing anywhere on the internet ? Well, put KB4023507 into google search and you will see a number of entries. Like those following. If not a legitimate MS update, then is must be a virus disguised as an update which peeps have been getting from July 2017. It is mentioned in this forum as well as MS.com

Problems with Windows 10 Update KB4023057 12/11/2017
KB4023057 Update to Windows 10 for update reliability ... 29/09/2017
How to stop Microsoft nagging - Windows 10 Forums 3/08/2017
Creators Update - Page 6 - Windows 10 Forums

What does this update do in windows 10: kb4023057 ...

  1. https://answers.microsoft.com/en-us/windows/forum/windows_10...

    5/10/2017 · I recently reset my windows 10 PC and saw a program installed. It was basically an update called "kb4023057". I was just wondering whether this is a legit update or not?

    1. https://www.pchelp.zone/threads/what-does-this-update-do-in...

      14/07/2017 · I recently reset my windows 10 PC and saw a program installed. It was basically an update called "kb4023057". I was just wondering whether this is a legit..

      1. KB4023057 - Microsoft Community
        https://answers.microsoft.com/en-us/windows/forum/windows_10...

        27/07/2017 · I am getting so leary, with all the issues. I found this in my programs and features today. Do I need to worry? I may not have sent it to the correct section, if not ...

        1. Windows 10: Update KB4023057 - BornCity
          https://borncity.com/win/2017/10/14/windows-10-update-kb4023057

          I didn’t notice the update at all, but blog reader Andreas R. reported here that this update arrived on October 13, 2017. KB4023057 is a reliability update that was ...

          1. Looks like sometimes-patch KB 4023057 is back - AskWoody
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            Microsoft’ KB article doesn’t shed much light, but KB 4023057 Update to Windows 10 Versions 1507, 1511, and 1607 for update reliability: October 12, 2017 has ...

            1. KB4023057? Login and boot delay? - Windows 10 Support
              www.bleepingcomputer.com › … › Windows 10 Support

              KB4023057? Login and boot delay? - posted in Windows 10 Support: I know MS says this is legit, but I received notification for windows security update on my Toshiba ...

            2. KB4023057? :: Hardware and Operating Systems
              steamcommunity.com/discussions/forum/11/1520386297696480344

              28/09/2017 · I just went to my Programs and Features section on Windows 10 to uninstall a program when I found a program called KB4023057. The suspicious part about it is that it ...

            3. Fix Kb4023057 - postthreads.org
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              Hello, Recently ran CCleaner, in the installed programs found (strange) KB4023057, it was installed unknowingly 4 days ago. Made a search in microsoft updates catalog ...

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              Free kb4023057 download download software at UpdateStar - ... Skype is software for calling other people on their computers or phones.

            5. KB4023057 - TechQnA Archives
              tqaforum.net › Windows › Windows 8

              I am getting so leary, with all the issues. I found this in my programs and features today. Do I need to worry?

            6. KB4023057 Program Windows 10 - General Windows PC Help ...
              https://forums.malwarebytes.com/topic/212836-kb4023057-program...

              17/10/2017 · I noticed program KB4023057 was added to my list of programs 10/12/2017. This program was added by Microsoft with a size 988kb and version 2.5.0.0. This h...

          Ignore all the numbers Part of the google page. These are direct copies from google showing that KB4023057 does exist. And I would assume that it will also dl and run even if I upgrade to 1703.

        2. So far, responses from this forum have not told me how to stop, kill this app called KB4023057

        Dont think I want to dl 1703 until this issue is fully expalined

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If you just want to wait until Window 10 updaters sort all this rubbish out and not download 1790 I have done the following. 

Go to settings, click network and internet, click wi-fi, click your network connection, click...make your connection metered, Close. 

OK I'm new computers and this does mean you have to give permission to other updates but when the Window up date appears you can press the remind me later button.

Not technical stuff like listed above but it works for me. My internet speed went from 20 mbps to .5 mbps after download and all my drivers etc are up to date. Detete update and I'm back to 20.

Thinking of moving to the dark side....Apple :-(

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there is NO KB4023057 because

It's just a number.   ; )

https://support.microsoft.com/en-us/help/4023057/update-to-windows-10-versions-1507-1511-1607-and-1703-for-update-relia

<quote>

This update is also offered directly to Windows Update Client for some devices that have not installed the most recent updates.
</quote>

Looks like you are not up-to-date in your maintenance.  What build version do you have now?  Greg's suggestion to get off 1607 would at least help Windows Home owners defer this issue for a few months...

https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

<quote>

Windows 10, version 1709 October 17, 2017 April 9, 2019** 
Windows 10, version 1703 April 5, 2017 October 9, 2018**  
Windows 10, version 1607 August 2, 2016 April 10, 2018** 
Windows 10, version 1511 November 10, 2015 October 10, 2017** 
Windows 10, released July 2015 (version 1507) July 29, 2015 May 9, 2017 

</quote>

FYI

Robert Aldwinckle

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running home 1607

not sure why a life cycle is of any use for me.

that kb is the last 'update' but kills my net and my bluetooth.

If it is just a number then why does it appear as an installed program (not an upgrade)

I have managed to kill/ stop it downloading however i have a new issue with an unwanted win10upgrade assistant.

delete it and it get pushed again. Sick of 'remind me later' response

managed to lock 2 exe files - win10apgrade(r)app.exe which prevents MS from overwriting but now I get

'cant create files. Please check if you have permission to write to the installation dir'

which is ok because i locked those exe permissions so MS cannot write to the win10upgrade dir. So sorry am I... not.

but I now have to continually click Ok as the apps are pushed incessantly. (every time I delete the dir no less)

I dont want to do an upgrade because 1709 kills my internet so I have to reimage and there begins my issues again.

All I want is a means of stopping this 'new malware' annoyance.

Maybe i just go back to Win7

Perhaps, if I am told, i can add the pusher location into my hosts file and block it from there.

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running home 1607        

If you don't have  March 22, 2018—KB4088889 (OS Build 14393.2155)  you could be proving my point.

not sure why a life cycle is of any use for me.

The forum editor deleted a line that I had included in my quote.

<quote>

* Home edition does not support the deferral of feature updates and will therefore typically receive a new version of Windows 10 prior to the end-of-service date shown.

</quote>

 dont want to do an upgrade because 1709 kills my internet

So, again, as Greg mentioned you could try 1703 and possibly get a reprieve until October or you could give us some details about "kills my internet" and maybe we could help you find a workaround for whatever that is.

FYI

Robert

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Last updated October 3, 2020 Views 9,334 Applies to: