Snip & Sketch Tool Crashes 100% of the time

I recently installed Windows 10 over Windows 7. The "Snip & Sketch" tool will not launch.

► I have tried the "Reset" button. 

► I have reinstalled the app.

► I can use Shift+Win+S to launch the screen capture and take an image. Once I do that I get a message that the image has been saved to the clipboard. I get a message that says "Select here to mark up and edit..." When I click there, the app attempts to launch and crashes just as it does when I launch it any other way. 

Any ideas?

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi, jce

My name is Kathleen and I am an Independent Advisor. I would be happy to help you today.

Try the below and check if it helps:
Run the System maintenance troubleshooter.

System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

Type “Troubleshooting” in the Search box and hit Enter.

Select “System Maintenance” from the Troubleshooter window.

Select “Advance” and click on “Run as Administrator”.

Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Let us know if these steps help you to resolve the issue.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

When I hit the Windows key and type "troubleshoot" (Not troubleshooting, that doesn't return anything.) I get a tool that doesn't have "system maintenance".  Perhaps I am looking in the wrong place?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I followed the instructions this page: https://consumingtech.com/run-system-maintenance-troubleshooter-in-windows-10/

I hope that is what you were talking about. That tool didn't find anything.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Follow these steps:

1) launch powershell
2) Set-ExecutionPolicy Unrestricted
3) Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your system

Check this link, I hope it helps
https://support.microsoft.com/en-us/help/402749...

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

What are the side-effects of disabling developer mode? I am a developer and don't need to break anything like the debugger. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Ok I understand, but these commands are used to repair the applications completely

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I tried the command. I get.

Get-AppXPackage : Access is denied.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I recommend using SFC
Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:
•- DISM.exe /Online /Cleanup-image /Scanhealth
•- DISM.exe /Online /Cleanup-image /Restorehealth
•- DISM.exe /online /cleanup-image /startcomponentcleanup
•- sfc /scannow

https://answers.microsoft.com/en-us/windows/for...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I did all these. sfc said it found corrupt files and fixed them however the problem remains.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I recommend you to completely repair Windows, before you have to make a copy of your personal files

By: Andre Da Costa is a trusted Microsoft MVP

https://answers.microsoft.com/en-us/windows/for...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated August 5, 2020 Views 7,647 Applies to: