Small White Box Keeps popping up

A small white box keeps popping up on my screen after a windows update. I sought the helps of MS Tech who reinstalled the drivers of my graphics. After i restarted the problem is still there. It keeps popping up now and again and covers part of the screen. Kindly advise.  It is the small box on the right bottom corner as shown in the picture. I cant click on it or do anything to it. It comes for 15 seconds and then disappears, at random.

Answer
Answer
Hello MarcMonty1,

I'm John an Independent Advisor and a Windows user like you. I'll be happy to assist you today.

Please try the following methods below

1. Use your Antivirus software to scan your computer for any virus or malware.
Please try to scan your system using the free edition of Malwarebytes.
https://www.malwarebytes.com/mwb-download/

2. Right click on the taskbar then select Task Manager
Under Start-up tab, Please try to disable those unnecessary programs in the list

3. Perform a Clean Boot
Determine if a background program or a software conflict is causing the issue.

Press Start then search and type: msconfig
Select System Configuration > go to the Services tab.
Select and put a check mark on "Hide all Microsoft services" > Click Disable all.
Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

Kindly check the support article below for more details
https://support.microsoft.com/en-us/help/929135...

Kindly let me know if this helps or if you have any further concerns.


Kind regards,

John DeV
Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Last updated May 15, 2024 Views 10,054 Applies to: